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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jermaine
Ms Jermaine Verified Purchase
5.0 / 5

Tasty Tingkat

Delivery was done on time and consistent timing. Portion for 2 pax is generous as well. There were some hiccups but service recovery was good as well. I have renewed another cycle
Ms Li Mo
Ms Li Mo Verified Purchase
5.0 / 5

Good quality food

Taste good in general. Delivery for lunch is around 12~1pm which is a bit late for us. On Wed and Fri fried noodle / kway teow are served as one of dishes.
20 days Trial Package
Ms Regina Lim
Ms Regina Lim Verified Purchase
4.0 / 5

Review for Robert Catering

Caterer confirmed the order very promptly.

On the day of delivery, selected to be ready by 430, so caterer came around 330 to setup. Caterer changed 3 dish (2 main and 1 drink) without prior informing. From yang chou fried rice to pineapple fried rice; sweet and sour fish to thai style fish; apple cordial to fruit punch or something.

There was alot of leftover, guests mentioned it is still okay, some don't prefer as it is too heavily flavoured. Drink was very bad, taste too syrup-py. Cereal prawn became too mushy as time goes.

There wasn't any tags for the food, so we just used a marker to write on the disposable plastic sheet instead. This is something they could improve on. And also to inform customers before changing the dish last minute.
MT
Mdm Teo Verified Purchase
4.0 / 5

Tingkat lunch with no MSG

Price is cheap as compared to other Tingkat Caterer. However food is only average. Service not so good as need to call them every Monday to send you menu. Sometimes call many times, plus message and whatsApp but not sending and no reply at all.
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Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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