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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,214 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

James
James Verified Purchase
5.0 / 5

Nice food.

Nice food, fresh and tasty. The order was delivered on time, well packed, and still warm when it arrived. Overall, a pleasant experience and I would order again.
Alvin Lim
Alvin Lim Verified Purchase
5.0 / 5

Great tingkat!

My family and I are repeat customers of Robert Catering Services' dinner tingkat service. We really like their food!
EVAN PANDAY YIFAN
EVAN PANDAY YIFAN Verified Purchase
5.0 / 5

Convenient and reliable

Overall, this Tingkat subscription does exactly what it promises: saves us tons of time on grocery shopping and meal prep after work. The convenience factor is 10/10.

In terms of food quality, it’s a bit of a mixed bag. The vegetable and chicken dishes are usually great—fresh and well-cooked. However, the fish dishes can sometimes be hit-or-miss, and anything deep-fried or battered tend to get a bit soggy by the time it arrives. The portions are quite reasonable for the price. Punctuality is decent, though there are occasional days when it arrives a bit later than expected. A solid, practical option for fuss-free weekday dinners!"
Jess
Jess Verified Purchase
5.0 / 5

Yummy

Food is yummy and caterer was generous to make up for 2 days that I had to cancel out of unforeseen circumstances
Mr Frederick Goh
Mr Frederick Goh Verified Purchase
5.0 / 5

Satisfied customer!

The classic bento set 1 and 3 was deliciously prepared and was delivered slightly ahead of schedule. Joanne from Robert Catering was most helpful and patient in attending to my requirements!

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 35 pax for delivery on 4th Nov, 12:00PM
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