Robert Catering Services

Very disappointed with the service as no delivery on the first day, food delivery was too early before 3pm and it was cold. Food portions were too little but was okay.

Ready to serve timing was 630pm, food eventually arrived almost 7pm. Customer service personel was hardly responsive, when contacting alternative number, staff just redirect to the first unresponsive person. Food was very little in quantity and not up to standard. Beehoon was stiff dry and hard to chew. Wheat prawn batter too thick and hardly was there any prawn. I added on extra pax and paid for it. Upon counting the food, it seems like it was only meant for before add on. The pics from my review are original without anyone eating/touching them yet. Ordered 12 pax worth of things, add on was not included in invoice. Quantity really miserable. This is my first and probably last time ordering from Robert catering.

My family like all the dishes. The price are cheap compared to others restaurant that I have ordered before. The portion also very generous. And it was wrapped properly, provided with spoon, scoops, disposable plates etc. I will definitely buy from them again if I have functions. Sorry, I don't have the photos. Forgot to take it.

Ordered for min 30 pax. However, the quantity of food and drinks certainly not enough to feed 30.

Delivery crew were friendly but late by half an hour to collect the food trays.

Decorative flowers not presentable.

Apparently the order was for 30 paxes but the food is so little just sufficient for 15 paxes.
Table display with floral arrangement, thoughtful

Nothing fanciful but still edible, especially at a relatively cheap price point. Appreciate the timely delivery and delivery man proactively asking us to check that all food items are in order.

Food is ok, however, the dates in which there were no delivery was not communicated to us. We had to check in with them on the day itself when we notice that there was no delivery.

First and last time i will order from them. VERY BAD SERVICE!!!

Ordered the Trial 3days Tingkat dinner to try when I only received food for the 1st day. to my disappointment, I must say they are unprofessional and goes MIA without prior notice. I ordered food for my children, but in the end this happens.

Below is what i encounter:

2nd day around 5pm, the food have not received. Called to check they said the Kitchen has some issue this noon and has been fixed. food is on the road. Still can tell me that the website stated clearly that dinner is from 4-6pm and hang up my phone abruptly.

So fine I waited. close to 6pm, food still not arrived. This time they get the driver to call me. Driver said the delivery guy is first day and ask me to be patient.

3rd day, totally no calls and no delivery. don't even want to pick up my calls anymore.

Food variety was fine initially but the quality degraded nearer to the Chinese New Year period. Sausages were served at least thrice during a 20-day period. Delivery times were unpredictable - it could vary from 3.30pm to 5.15pm. Response time was poor, my WhatsApp messages were ignored over several occasions.

My family like the dishes from this caterer. The vegetables is fresh. Only sometimes 1-2 dishes can be repeated.