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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

WO
Ms WL Verified Purchase
4.0 / 5

Decent Tingkat Dinner

Decent Tingkat Dinner. It would be better if there are lesser processed food such as nuggets, sausages etc as these are not very suitable for elderly.
J
Ms Joanna Low Verified Purchase
3.0 / 5

First bad experience on Foodline

Pros: The food was quite tasty and hardly had repetition. Caterer was responsive to whatsapp messages.

Cons: Usually had processed/finger food as one of the 4 dishes which was not so healthy. Provided servings for 4 person although order was for 5 person clearly shown by number indicated on containers and number of pieces given eg 8 pieces for 5 person to share. Felt cheated paying for 5 person but given 4 person's serving. Last straw was when vegetable came spoilt and had to be thrown away.

Consequently cancelled my 30-day order after 5 days of service.
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Ms Angel Ng
Ms Angel Ng Verified Purchase
4.0 / 5

Tingkat order

Repeated order and the food was arrive on time.
Generally the dishes was improved a lot except for vegetable dishes. Sometimes the condition is not good and fresh. However, they are willing to compensate it.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 40 pax for delivery on 14th Dec, 6:00PM
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