Robert Catering Services

1. Order Process:
Ordering is easy peazy, very fast confirmation and received SMS from the vendor almost immediately.
2. On the day of Delivery:
Day 1: almost 1 pm and it hasn't arrived yet, I called the CS and luckily someone picked it up, the food arrived at about 1pm+, but it was late for my lunch time.
Day 2: 1.20pm and the food haven't arrived! again I need to call the CS for the second time on 2nd day (do i need to call every single day?) and the food came at about 1.30pm. Talked some sense to uncle delivery, i know it's not his fault but I requested to deliver earlier the next day.
Day 3: Uncle kept his promise and the food came at 1245pm. Thanks, uncle.

In my opinion, the lunch delivery range is 9am-2pm is ridiculous. First of all, who is going to eat late lunch at about 2pm? and if the delivery as early as 9am, who will keep 3hours for lunch? Please consider customer's feedback for delivery matter!
3. Food portion:
I'm quite surprise with the portion! I bought 2 pax but the portion just enough for 1pax-1.5pax. My husband and I finish the dish but still feel not full! Please do something with the portion, at least give a fair portion considering each meal is about $22
4. Food taste:
As the delivery is late, expected that the food is already cold when arrived. Some of the dish will taste better if the food still warm upon delivery. Day 3 when I get steam egg dish, I feel like eating "soft pudding" with the tasteless taste, I understand less salt is good for health but this....I cant even taste the egg inside. pathetic.
And the chicken also, less meat and more skins and more batter....when i eat the meat, 2 out of 3 is always the skin/batter.
5. Food menu:
The menu always have 1 fried stuff with super little portion inside. e.g: Day 2 I got bagedil x3. For 2 pax how to divide 3 bagedil? 1.5pcs each issit? come on, at least give 2pcs each, please use commonsense when preparing 2 pax food.
6. Overall:
Not a best experience considering this is my first time and i'm paying for the trial. Luckily it's only 3 days trial. Or maybe because it is trial hence the food and delivery sucks!?
I feel like paying premium but received Cai peng quality. plus the delivery timing can be improved so that customer do not need to feel worry and keep on calling CS.
Please do more variety on the menu, not the fried stuff with pathetic small portion.
Again, my 3days trial was unpleasant experience. Not recommended.

Asked for 3 dish 1 soup but am only provided soup during the last week of 20 days. Servings for 4 dish are lesser than others so expectations have to be managed.

- Food arrived at different timing every day
- Dishes provided are easy cook styles and having processed food everyday

Food is alright. The soup is quite blend. Ordered 1 pax but 2 rice, only gave 1 rice for thrice of the orders. Asked to re deliver for 1 day, failed to make arrangements properly. I really wouldn't recommend people to use this catering.

I notice that there are more fried finger food from the caterer then the rest that i have tried. Nonetheless food portion is reasonable and delivery is on time.

I was recommended by my friend that ordering catering from this caterer is good and review was giving 4.3/5.


Here is my review of ordering 30pax and honest reviews that all of the above food is damn salty and also most of my relatives had mention the food is salty too.

Fried rice “rice” is hard
Bee Hoon is too soft
Wheat prawn is salty
Curry is salty
Tofu worst. Eat more hair drop
Fish salty

As shown in picture, there is so much space in the container. Caterer is not generous with the portion. We had to cook Maggie mee after the dinner as we are not full after the meal. Food taste is so-so.

2 out of 3 days, the meat is deep fried. We were glad when the 3 days trial is over.

Pros: The food was quite tasty and hardly had repetition. Caterer was responsive to whatsapp messages.

Cons: Usually had processed/finger food as one of the 4 dishes which was not so healthy. Provided servings for 4 person although order was for 5 person clearly shown by number indicated on containers and number of pieces given eg 8 pieces for 5 person to share. Felt cheated paying for 5 person but given 4 person's serving. Last straw was when vegetable came spoilt and had to be thrown away.

Consequently cancelled my 30-day order after 5 days of service.

Received a phone call on the first day regarding the delivery location at about 3 plus in the afternoon and the dinner was delivered at 4 plus. By the time we consume our dinner at about 7 pm. The food is already cold. On the final day of the trial, the food was delivered at 2 plus pm. That is way too early and according to NEA requirements, food must be consumed within 4 hours! Gave feedback on this and was compensated with an additional lunch meal the next day. While we appreciate the compensation, the timing of delivery does not suit us and we certainly won't want to be eating cold food every day. Food is simple but a little too salty for our liking. You can only feel the saltiness when you are not eating the food with rice. The rating would have been better if not for the extremely early delivery times.

The food was a bit inconsistent. The first day was bad but subsequently it was better. The portion is a bit small. Overall it’s still OK