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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
Jane Verified Purchase
3.0 / 5

Acceptable

Food was reasonably tasty, although some dishes were too salty. Overall acceptable, delivery was ok too.
Ms Jasmine Lee
Ms Jasmine Lee Verified Purchase
3.0 / 5

A disappointment

I rather caterer spend more effort in cooking the dishes and trying them before delivering to us rather than decorating dishes with the flowers.. the lo han vegetables and curry chicken both signature is horribly salty, we even poured away the gravy and try to lighten it with water but it is still way too salty which was thrown away eventually.. cereal prawn with so pathetic amount of cereal tt I wouldn’t call it cereal prawn, Hong Kong noodles is a tad salty too although I specifically reminded caterer “less salty” for the dishes… the rest of dishes is edible but nothing to rave abt, sambal beancurd is merely deep fried beancurd stir fry with sambal sauce, fried rice looks unappetising too… was nagged by my mum and grandma for ordering this and it really spoilt my day and bday occasion..
Signature Curry Chicken 天王咖喱鸡 Lotus Yam Paste 白果芋泥 (热) Yang Chow Fried Rice 杨洲炒饭 Sambal Beancurd  参 峇 豆 腐 Hong Kong Noodle  香 港 麵+5 Luo Han Vegetables  罗 汉 斋 Sweet & Sour Fish  酸甜魚片 Deep Fried Curry Samosa 咖哩角 Cereal Prawn  麦片虾
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Sally Tang
Sally Tang Verified Purchase
4.0 / 5

May consider ordering from them again

The food was satisfactory. I liked it. They tried to be innovative with one particular dish - a mixture of ngoh hiang and crabstick. I thought it interesting but slightly weird, though kudos for the creative attempt. We have tried 4 tingkat service providers so far, and it's at 3rd place.

I didn't receive my food on the first day. It turned out that the delivery was made to the wrong address. Service recovery was rather prompt - they replaced the missing service by providing us dinner the next day.

I'm also particular about timing of delivery. Living in the Sembawang/Yishun area, I received the food around 11.30am, which is just nice for us.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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