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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Paulyn Teo
Mdm Paulyn Teo Verified Purchase
4.0 / 5

Decent meals but consistency needs to be improved.

Food delivery timing is inconsistent, some days as early as 10am and other days at 12.30pm. Food is decent but the actual day dishes is different from the menu 25% of the time. E.g. Braised bean curd with mushroom dish comes without mushroom at all. Understand changes are unavoidable but the rate seems a bit high compare to other caterer I use. These needs to be work on.
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Ms Christine
Ms Christine Verified Purchase
4.0 / 5

Delicious Lunch

I ordered 20days before started HBL , the food not salty and no MSG taste. Now I renewed the order after first batch completed
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KK
Mr Kenneth Koh Verified Purchase
3.0 / 5

Ok tingkat. Room for improvement

Food is average. Portion is quite small for some dishes. Soup comes with chicken almost everyday. Chicken meat is the main stay almost everyday. Can have more variety for protein. Delivery was fine except for the occasional spillage.
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Ms Koh 408
Ms Koh 408 Verified Purchase
4.0 / 5

Special yet not Valuable

Food came in small containers as compared to other caterers, for 1 pax portion..
Every Tue and Fri has special Stable food to replace plain rice..
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Ms Dolores Chan
Ms Dolores Chan Verified Purchase
5.0 / 5

Try it!

The dishes were tasty in general and we like the special carb dish on tue and fri. Definitely will recommend to those who are looking out for less boring menu.
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Ms JASMINE CHEN Verified Purchase
4.0 / 5

Not up to my expectations

Food delivery times can be inconsistent, more of being late, i think maybe my place is bit ulu. Food quality is slightly below average.. Sometimes some food items do not smell and taste fresh, i think due to food being cooked too early and kept too long.
Ms Irene Koh
Ms Irene Koh Verified Purchase
3.0 / 5

Need room for improvement.

Food portion was small for 2pax (especially on first day).
Would be better if delivery person could just ring doorbell before leaving.
Not sure why there are no pork dishes.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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