Robert Catering Services

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Avreal Verified Purchase

Tingkat/ Daily Meals
Bukit Batok East Avenue 2
4th Sep 2020
2 pax
Special 5 days Trial Promotion!

12th Sep 2020

3.0 / 5

Food is average and the soup is on the salty side.

The food is average, and the soup served was on the salty side. We ordered for dinner, and the food arrived early, before 4pm.

Mr Roy Chow Verified Purchase

Tingkat/ Daily Meals
Rivervale Crescent
26th Aug 2020
3 pax
20 days Trial Package

27th Sep 2020

2.0 / 5

Food always received early about 3pm. Noting special food...

Food always received early about 3pm. Noting special for the food. Just taste normal. Hope they improve more on the delivery timing. Food don’t cook too early.

Robert Catering Services responded28th Sep 2020 10:32 AM

Dear Mr Roy Chow,

Thank you for your valuable feedback.

As mention in foodline before ordering that is our delivery timeframe are from 3pm onwards.
If u have any special timing u can put in request OR inform our admin.

We are always striving to improve to provide the best for our customers. As we take our food quality very seriously,
to our chefs and kitchen staff to improve on this issue. Thank you for raising your concerns, we will continue striving to improve on our food and we hope to receive your continuous support in the future.

Thank you.

Best Regards
Robert Catering Team

Mr Jeffrey Tan Verified Purchase

Dinner
Bedok Reservoir Road
19th Aug 2020
2 pax
Special 5 days Trial Promotion!

29th Aug 2020

3.0 / 5

Try the caterer if you are on a budget.

I felt that the food provided by the caterer could have been better. It started off with good food but as the day passed, the food is lesser and not as good as before.

Mdm S M LIM Verified Purchase

Tingkat [Lunch]
Woodlands
13th Aug 2020
3 pax
20 days Trial Package

10th Sep 2020

3.0 / 5

Food so-so...

Food portion seems to be a bit little for 3 pax compared to some other caterers which we have ordered from since the beginning of the CB period. Another concern we have with this caterer is we wonder how many times the frying oil is being reused. The nuggets that came one afternoon were so dark in colour.

Ms michelle Verified Purchase

Tingkat
12th Aug 2020
2 pax
Special 5 days Trial Promotion!

19th Aug 2020

3.0 / 5

Terrible quality and quantity

Food portion was horribly small. Ordered for 2 pax, but portion that came was more for 1 pax, can't imaging if I ordered for 1 pax only. Food quality was also mediocre, rather buy from the cai peng shop at hawker centre, more value for money. Overall disappointed with this caterer.

Ms Regina Kwok Verified Purchase

Dinner Tingkat
Senja Road
3rd Aug 2020
2 pax
Special 5 days Trial Promotion!

8th Aug 2020

3.0 / 5

Multiple phone calls on payment

Food is average. Vendor keep calling me reagrdibg payment as i place my order early, sometime end June for early Aug 2020. I was even told to whatsapp the number after payment which needs to be completed by 20 July.. After which i still received phone call asking me about payment.

Mdm Margaret Koh Verified Purchase

20D dinner tingkat
Clover Rise
14th Jul 2020
3 pax
20 days Trial Package

24th Aug 2020

3.0 / 5

Services are good. Food is not up to expectation.

Found the dishes not so worth for value. Food is usually very little and dishes repeat very frequently.

Lee Verified Purchase

Tingkat lunch
29th Jun 2020
2 pax
Special 5 days Trial Promotion!

4th Jul 2020

3.0 / 5

Small portions, difficult communication

2 days out of 5 days is noodle instead of rice but minus 1 dish, ie 1 noodles + 3 dishes instead of rice -+ 4 dishes. Menu is not clear. Portions small.
Forgot rice one day and could not get reply, finally only replied when I went through Foodline and Foodline got through to them. In general, poor contact with the caterer.
Delivery was OK.

Ms WL Ang Verified Purchase

Tingkat/ Daily Meals
Punggol Drive
18th May 2020
2 pax
Special 5 days Trial Promotion!

28th May 2020

3.0 / 5

Fuss-free caterer to settle quick meals

Food usually arrive on time.. Quality so-so like coffee shop mixed veg rice.. find it too oily or salty for many of the dishes. Portion is also little compared to other caterers.. Out of 5 days of Lunch Tingkat, there is 3 days of repeated braised chicken wings... Price is affordable though.

Mr Steve yeo Verified Purchase

tingkat
Boon Keng Road
11th May 2020
2 pax
14 days Trial Package

10th Jun 2020

3.0 / 5

Review of catering experience with Robert Catering Services

Generally ok. It will be better is there is less canned food and the food is less oily. Other than this, can provide the curterly pls .

Delivery Feedback

Based on 1,320 customer responses.

On time or up to 30 min early: 995 (75.4%)

More than 30 min early: 225 (17%)

Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 913
Less than 10 min early: 5
10–15 min early: 30
15–30 min early: 47
More than 30 min early: 225
Less than 10 min late: 4
10–15 min late: 15
15–30 min late: 32
More than 30 min late: 49

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Reviews (964)

Food is average and the soup is on the salty side.

Food always received early about 3pm. Noting special food...

Try the caterer if you are on a budget.

Food so-so...

Terrible quality and quantity

Multiple phone calls on payment

Services are good. Food is not up to expectation.

Small portions, difficult communication

Fuss-free caterer to settle quick meals

Review of catering experience with Robert Catering Services

Delivery Feedback

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