Robert Catering Services

Food and service up to my satisfaction. Will order again for next month as soon as the previous one done

1st tome trial order for elder parents tingkat and they like the food. However no soup option which will be good if they can offer

Food portion was generous, not too oily and a balance mix of dishes for everyone. We love the soup.

Good food, have been buying for few months and will continue to be buying.

thanks for the consistent quality of food

The portion is little,. The soup seem like no changes, almost same type. The fry process food almost appear every day.

Food was pretty good for my trial, though I would prefer if there was more vege and if the soup was more flavourful. thought the delivery was a bit early for my area around 3-4 pm.

Food always deliver between 3-4pm. Abit early. Food is ok. Typical tingkat. Portion is ok. One bad thing was they stopped the meal early and let me poor family waited the whole night. Such mistake should not have happened in the first place since it's not like we amended the order.

Delivery time was too early about 2.30pm and the food was cold. Home cooked food and delicious soup. Food portions was ok.

Food taste less salty compared to other caterers I have engaged.
Only issue is the customer service:
1) Very slow/no response
2) Asked to skip lunch coz not at home...reached home late afternoon and the food was left there a few hours to rot...at to throw away
3) Notified them of the issue in #2 above and they did apologise but did not investigate further
4) Next day food did not come, whatsapp and ask is it not coming and no response, until a few hours called 2nd time finally someone answered and said skipped the wrong day.
--> Very disappointing, cannot manage changes and I have second thoughts on renewing as from time to time I need to skip. Just 1 time i requested skipping and its wrong.

Good value purchase - Food is good & the convenience makes the purchase worthwhile. Delivery has become very early nowadays but workable for me.