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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Serene
Ms Serene Verified Purchase
5.0 / 5

Good variety of food

Nice balance meal and price is one of the affordable one.
Some days they provide different kinds of noodles.
I ordered this for my upper primary school children. They love the meal for first two weeks.
The only consideration is that the lunch arrived as early as 10.30am which the kids only can take them at about 2pm. The food is cold.
Will be back for more next round. Thanks!
30 days Trial Package
Mr Shane Cheok
Mr Shane Cheok Verified Purchase
3.0 / 5

Decent Food, Let Down by the Poor Delivery Timing.

Received a phone call on the first day regarding the delivery location at about 3 plus in the afternoon and the dinner was delivered at 4 plus. By the time we consume our dinner at about 7 pm. The food is already cold. On the final day of the trial, the food was delivered at 2 plus pm. That is way too early and according to NEA requirements, food must be consumed within 4 hours! Gave feedback on this and was compensated with an additional lunch meal the next day. While we appreciate the compensation, the timing of delivery does not suit us and we certainly won't want to be eating cold food every day. Food is simple but a little too salty for our liking. You can only feel the saltiness when you are not eating the food with rice. The rating would have been better if not for the extremely early delivery times.
Special 3 days Trial Promotion! (first time customer only!) Special 3 days Trial Promotion! (first time customer only!) Special 3 days Trial Promotion! (first time customer only!)
Amanda Go
Amanda Go Verified Purchase
5.0 / 5

Ordered the 5 days trials. Worth an order from Robert.

There is variety and taste is good for tingkat. Portion a bit small even for 2pax.
Service was good : food wasn't sent on the first day of delivery due to some error, company was fast to check with driver and offered to push the first date to a later start date. The rest of delivery was smooth.
Mr Fu Sing
Mr Fu Sing Verified Purchase
5.0 / 5

Good value purchase

Good value purchase - Food is good & the convenience makes the purchase worthwhile. Delivery became a little earlier than preferred but not a huge issue.
Mdm Lim
Mdm Lim Verified Purchase
4.0 / 5

Combo Menu is a plus... food-wise is decent & adequate.

Have been ordering from Robert Catering since the CCB period. Time flies it has been 2 years already. Food is generally good with decent portions. However, the delivery could be more timely as even though we WFH, we still must observe the lunch hours set by employers.
Special 5 days Trial Promotion! Special 5 days Trial Promotion! Special 5 days Trial Promotion!

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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