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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

M
Ms Magdalene Yue Verified Purchase
4.0 / 5

Value for money

Food is generally not too salty and variety is good, though serving can be more generous. Service is not bad - vegetables turned a little sour and we received a replacement dish the next day.
Mrs Linda
Mrs Linda Verified Purchase
4.0 / 5

The dishes are not well cook and especially the soup .

The services are very good and friendly , but the dishes are not suitable for my kids age 9 and 10.They complain about the soup no taste and the dishes are not well cook enough especially last day of my order.too disappointed because I had to go and tabao.
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TC
Mr THOMSON CHOO Verified Purchase
5.0 / 5

Highly recommended caterer!

Food quality is generally good and there is quite a variety of food provided.
Each day we experienced different kinds of food and never get bored with the food presented.
The vegetable dishes are cooked in the most authentic and consistent manner, just as good as home cooked style.
The delivery was always on time. Customer service is friendly & accommodating. Great Service.
Mr Vincent
Mr Vincent Verified Purchase
4.0 / 5

Got room for improvement

Food portion is reasonable. Delivery is on time. Food's taste is so so. Can improve more on the taste and variety.
Ms Kai Ling
Ms Kai Ling Verified Purchase
4.0 / 5

Acceptable food. Value for money. Service could be improved.

Food was acceptable. Value for money. 4th time ordering. Service wise there was a day when lunch delivery was here only at 2pm+. No early notice was given to inform what had happened. Upon multiple attempts to contact caterer then we knew delivery vehicle broke down. Service could be better if it's possible for texts to be sent to customers on probable delay in delivery due to unforseen circumstances.
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Ms Chen Yanling
Ms Chen Yanling Verified Purchase
4.0 / 5

First and Last time ordering this

As I opted for lunch, the caterer description indicated that there will be 4 dishes and no soup. However I received 3 dishes + soup instead and on the last day, surprisingly, I received 4 dishes + soup, which might be complimentary from the caterer. Food wise, the soup was not as flavourful and a bit bland for my taste. The dishes were not as nice. Though the vegetables were cooked till quite soft unlike other caterer which is a plus point for me.
Ms Julie Chong
Ms Julie Chong Verified Purchase
2.0 / 5

Food quality drop and often spoilt after certain period

Not under my expectation. Food either is too early reach. And too often happened that either 1 of dish or rice will be spoilt when delivery to me. Multiple request sent to caterer to change food to at least 5pm but still dinner will sent around 3 onwards.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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