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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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850 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

SB
Ms SR Betty Verified Purchase
4.0 / 5

Need to work on quantity portion in order to be great.

I must say that the balance of food colour, texture and flavour is pretty good but this is offset by the inappropriate portion of food. The amount provided for 3 pax is effectively enough for 1.5 persons. We had to divide the food for 3 persons but the amount is insufficient to do it equally. The amount of noodles provided on Tuesday was 3 boxes full but was accompanied by a small thigh for 3 pax. The noodle was just boiled in water and topped with soya sauce- reminding me of the army food rations. I really hope Robert catering will take this feedback seriously and rectify this huge weakness because I believe they will then be a much better caterer and I would like to order from them again. Thank you.
Mr Matthew Goh
Mr Matthew Goh Verified Purchase
5.0 / 5

Great customer service!

I am very happy that Robert Catering Services was receptive to my earlier feedback and made improvements to their service. Great customer service!
C
Mr Channy Verified Purchase
5.0 / 5

Service is good, food so so only.

Service is good, staff is attentive. Food not much variety. Normally you will get 4 dishes, but every Tue and Fri, they have 'special' menu with only 3 dishes along with fried rice or char kway teow. But you can opt out if you feel not worth it
Mr Tan Wei Liat
Mr Tan Wei Liat Verified Purchase
5.0 / 5

Good variety of dishes. Tasty. Worth a try.

Food variety is good with selection of chicken, toufu, vegetables and sometimes prawns. In general, the dishes are tasty and delicious. The soup is a tad salty though.
Excellent service and response from caterer as they are willing to accommodate changes in my tingkat arrangement.
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Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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