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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
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On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Liny
Mrs Liny Verified Purchase
4.0 / 5

Quite satisfied

Food quite nice for budget price. Taste not so salty, but i can't say it's healthy because usually 2 of 4 dishes are mostly processed food thus have MSG, the caterer need to improve the menu. The portion is enough to share with 3 adults and 1 child. Ordered for dinner and delivery time always at 4pm or earlier which is too early for us , we eat dinner at 6pm+, but rather than deliver it late, earlier still acceptable as long as the food is not spoil.
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F
Mr Faris Verified Purchase
5.0 / 5

Affordable but lacking of quantity and flavour.

Food delivery was quick.
Taste was decent, sometimes tasteless.
Probably could improve a lot more in this aspect.
Quantity wise, too little for 2 pax especially for meat dishes.
Prices is affordable though.
Would recommend to those who are looking for cheap tingkat but are willing to sacrifice on the quantity and taste.
Mr ELVIS TAN
Mr ELVIS TAN Verified Purchase
4.0 / 5

Average Food, Average Price.

This is the second caterer we tried. Comparing with the first, this definitely lost out in terms of value. The portion is not what we expected as the first caterer gave a benchmark and this lost out in term of quantity. The other cons is that the lunch menu doesn't come with soup option. My family loves soup and this is another pointer to take note off. The food comes pretty late, about afternoon. The first caterer delivered before afternoon, so we will explore more to see what is the common delivering time.
Mdm Helen Lim
Mdm Helen Lim Verified Purchase
4.0 / 5

Average

Food variety is limited, taste is on average. not on the top of the list but edible and acceptable for the price paid.

no major issues with them, from customer service through delivery
Mr Roy Chow
Mr Roy Chow Verified Purchase
2.0 / 5

Food always received early about 3pm. Noting special food...

Food always received early about 3pm. Noting special for the food. Just taste normal. Hope they improve more on the delivery timing. Food don’t cook too early.
Robert Catering Services responded28th Sep 2020 10:32 AM

Dear Mr Roy Chow,

Thank you for your valuable feedback.

As mention in foodline before ordering that is our delivery timeframe are from 3pm onwards.
If u have any special timing u can put in request OR inform our admin.

We are always striving to improve to provide the best for our customers. As we take our food quality very seriously,
to our chefs and kitchen staff to improve on this issue. Thank you for raising your concerns, we will continue striving to improve on our food and we hope to receive your continuous support in the future.

Thank you.

Best Regards
Robert Catering Team

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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