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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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850 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

C
Ms Christina Verified Purchase
5.0 / 5

Acceptable Food and Great Service

This is my second time ordering the 20-Day Dinner Tingkat from the same caterer. I like their soups except those with tang kuei which they usually substituted with another dish as requested. However, whenever they forget to substitute and I call to complain, they will always make good by giving an extra dish the next day. On certain days, they even give the extra dish for no reason.

The food is acceptable, at times quite good, and there is no MSG which is very important for me, but the service is really good and they are flexible whenever a request is made.
Mdm Angie Ng
Mdm Angie Ng Verified Purchase
4.0 / 5

Generally good 1st time Tingkat catering experience

Quality is pretty good overall; Quantity a bit out (for 1 day) because caterer used a different size container due to shortage of supply however caterer compensated the next day with additional dish the next day; Service is good (punctual delivery time and was not too early around 11am-12pm for lunch)
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Ms William Sia
Ms William Sia Verified Purchase
4.0 / 5

Will renew my contract

The food and service are up to standard as well as up to my expectation. Will continue to renew my contract.
Ms Wendy Tan
Ms Wendy Tan Verified Purchase
4.0 / 5

Qty Ok for couple but not 2 gentlemen. Rice charge separate.

Portion is ok for couple but do note that if u ordering for 2 Man the portion is not sufficient. Do note that when there is spaghetti or noodles it considered as 1 dish. Rice have to be adding seperately If it come with only the rice, u will receive 4 dishes.

Overall good balance of meat, vegetable and gravy.
Keep it up and adjust the portion to cover 2 Men.
J
Mdm Janet Verified Purchase
4.0 / 5

Robert Catering

Delivery was on time. Convenient and well-balance meal with different varieties for 3 dishes and 1 soup.
Easy to order and payment method.
Will be better if separate sauce from fried food as it will turn soggy.
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Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just placed an order for delivery on 4th Nov, 5:30PM
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