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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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850 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Angelia Pang
Ms Angelia Pang Verified Purchase
5.0 / 5

Good service. Food portion can be better.

Food generally nice but find some portion too small during the first week. Would not be satisfactory for big eater. But in the last 2 days, the portion got bigger. Only dislike are the chicken dishes - bones more than meat. Service is fast and good.
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Ms Melissa Chua
Ms Melissa Chua Verified Purchase
4.0 / 5

Small portion with average food

Portion was too little for 4 people. More suited for 3 average or 2 big eaters. Food on second day was quite bad when we were given 4 hard boiled eggs in soy sauce, nuggets, fish balls in sauce and vege. Had to supplement with other dishes daily throughout the 5 day trial. For the price paid, can get better food from other caterers.
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Mr edwin
Mr edwin Verified Purchase
5.0 / 5

Must try! Excellent and Value for money!

Robert’s Catering was my 1st Tingkat during the Circuit Breaker (CB). We tried out the the 10days trial for 2 paxs.
1. The liaison person Joanne, was efficient and friendly. She replied to customer’s enquiries promptly and even did follow up after that! Thank you Joanne!
2. The food was delivered at a comfortable timing although the dinner delivery time range is 3-7pm.
3. The packaging was nicely done and no leakages throughout the 10days. I like the fact that even the soup comes with cover though they wrap additional with a film. Some other caters didn’t do that and the soup will turn cold or need to find cover if it’s leave later for another diner to eat.
4. As taste is subjective, but I still wanna compliment Roberts as their menu and taste complimented my likings almost 90% throughout the 10days. Their pricing is also value for money!
Mdm Linda Tan
Mdm Linda Tan Verified Purchase
4.0 / 5

Value for Money & Nice Soup

Rice portion not enough if big eater. Overall, dishes portions are good and taste wise are good too. Soups and chickens are our favourite. In fact I find that all the dishes are nice. Better than my previous caterer Only the last day delivery was late, but overall ok. Thank you all.
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C
Ms Christina Verified Purchase
5.0 / 5

Good Soups and Good Service

The food portions were quite small so I had to increase by 1 more pax. The service was pretty good because they were flexible enough to allow me to increase the number of pax even though I had already started on the 20-day Trial Package.

On the 1st day of my order, I was dismayed to see that the food arrived in disposable containers. My kids protested strongly against it so I requested that my food be delivered with tingkat containers and they acceded to my request.

Whenever I complained that I was given items which I specifically asked to exclude, they will always make up for it by giving me an additional food item the next day.

I enjoy their tasty soups a lot and I like that they do not use MSG which was a key factor for me choosing this caterer.
G
Ms Ng Verified Purchase
4.0 / 5

Average food

Food is generally average and ok except that portion of certain food is small. Some items are countable. Certain items were replaced due to unforseen circumstances.
10 days Trial Package
Mr John Lee
Mr John Lee Verified Purchase
4.0 / 5

Good taste, good variety

The variety was good given i requested for non spicy, no seafood, no curry, and no fish with bones. Tasty without MSG. Only cons is that the portions are fairly small.
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Mr Edwin Kurniawan Wijaya
Mr Edwin Kurniawan Wijaya Verified Purchase
4.0 / 5

Worth The Price

Worth the price, timely and consistent delivery. Taste is acceptable and the menu variety can still be improved. Thanks!
10 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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