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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Nathalie Tan
Ms Nathalie Tan Verified Purchase
3.0 / 5

Not sure if it's worth the price paid.

The good: Food portions were decent and not salty (in fact some were very bland), soups were quite tasty and didn't make us thirsty.

The bad: Delivery was very early (before 5pm) so everything is cold. Some dishes were really basic (eg steamed egg with nothing but egg and minimal seasoning).

The ugly: The crab balls were especially bad (see photos). We took a bite and spat it out and threw everything away as the starchy texture and lack of taste was so bad.
Choose one Choose one Choose one
Esther Ng
Esther Ng Verified Purchase
4.0 / 5

OK food but late lunch

Food was ok but the lunch was delivered close to 2 pm which was way too late for elderly and there was missing delivery on a day. Although they checked and claimed that meal was delivered but they still replaced 1 meal for us which we appreciated.
Ms Lim Xiao Rui
Ms Lim Xiao Rui Verified Purchase
4.0 / 5

Value for moneg

The food is average but is value for money given the price. The noodles/ rice provided on Tues/ Fri is abit too oily
G
Mr NG GUO LOONG Verified Purchase
4.0 / 5

Okay but frequently change 1 dish into a noodles.

Food is generally acceptable and portion is big for 2 persons.

However, we dislike that for around 2 days per week, Robert Catering will change one of the dish to fried noodles/kuey tiao/bee hoon. We already cook our own rice so there is too much staple for us to finish. Ended up with wastage.
Choose one Choose one 14 days Trial Package
Mr Wee Foong Ng
Mr Wee Foong Ng Verified Purchase
4.0 / 5

Overall quite OK at the price they are charging.

Sometimes food are delicious. Value for money. But most of the time, food is plain and normal. But can't blame them, you pay what you get. Delivery most of the time punctual (latest by 5+pm). Slow in responding to queries via whatsapp. They prefer calling them directly.
Ms Cynthia Lim
Ms Cynthia Lim Verified Purchase
5.0 / 5

Affordable good food!

First time ordering from them, portion was big and delicious especially the soups. will continue to order from them!

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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