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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Ernes
Mr Ernes Verified Purchase
4.0 / 5

SS
Ms Shannon Sin Verified Purchase
3.0 / 5

Do not recommend

Food quantity is very little. Food does not taste good. Sometimes, the egg is burnt. Value of the food is not worth the amount paid.
Ms Venus chow
Ms Venus chow Verified Purchase
5.0 / 5

Food review

The food given daily is different from the planned menu.
The portion is ok for 2 pax but the taste is not very nice.
AC
Mr Alex C. Verified Purchase
4.0 / 5

Good Quality Food & Service

Good service. Courteous to my inquiries and responsive to requests. Family style cooking that is healthy and not heavy in terms of oil and salt. Could have given larger portions since I ordered for 3 people. A pleasant surprise was the use of good quality fish on 2 days of the 5-day trial. I think the fish was Sheng Yu and the dishes were well-prepared and tasty.
Mr Raymond
Mr Raymond Verified Purchase
5.0 / 5

Tasty dishes with a "home cooked" taste and good variety.

The food was good, tasted like homecook meals and the dishes were never too oily. There was a good variety of item so the meals did not get boring. I thought they were of good value considering the price I had paid.

The service I had received was rather good too in that they would try to accommodate to my requests to place them in bento containers instead, to reduce wastage and make it easier to split the portions for my parents. What I noticed though that sometimes they forgot about the requests, and when served in bento containers, there's usually 1 less dish and the portion was significantly smaller.

What is not so great is the time of delivery which is a whopping 9am to 2pm. The items usually arrive near 1pm and are usually already cold. They do come in microwavable containers and so heating them up is easy.
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Mr Tan Sze Kang
Mr Tan Sze Kang Verified Purchase
5.0 / 5

Nice and healthy food

Food is nice and of good variery. Homecooked taste that is not too oily. Delivery is on time. This is my second time ordering
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Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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