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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Ernes
Mr Ernes Verified Purchase
5.0 / 5

Mdm Jessica Tan
Mdm Jessica Tan Verified Purchase
4.0 / 5

Can be better....

The food variety can have more......the portion not really enough for 3 persons.......taste of the foods still ok.
Mdm SHARIFA IBRAHIM
Mdm SHARIFA IBRAHIM Verified Purchase
4.0 / 5

20-days package - WHY NOT RIGHT?

We decided to get 20-days this time round as 10-days package went by fairly quickly. We enjoyed the daily dishes but sometimes, the portions did not feel like for 3-pax. The inconsistent portions could be somewhat disappointing when compared from one day to another. I felt bad to call in to complain. Maybe, I should! Nevertheless, the quality has improved over time. Felt as if they changed their kitchen chefs and crew - from the cooking style and taste.
Ms Doreen Luah
Ms Doreen Luah Verified Purchase
3.0 / 5

Nothing much to comment due to bad impression on the 1st day

Missed out the delivery of rice for 2 pax on 1st day, so we requested the driver to send it but was told to replace with something else on the 2nd day.. How to eat without the rice?? So I called up the caterer to deliver the rice no matter what on 1st day. It was delivered but it leaves a bad impression for me.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just placed an order for delivery on 7th Nov, 3:00PM
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