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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

C
Mr Channy Verified Purchase
5.0 / 5

Service is good, food so so only.

Service is good, staff is attentive. Food not much variety. Normally you will get 4 dishes, but every Tue and Fri, they have 'special' menu with only 3 dishes along with fried rice or char kway teow. But you can opt out if you feel not worth it
Mr Tan Wei Liat
Mr Tan Wei Liat Verified Purchase
5.0 / 5

Good variety of dishes. Tasty. Worth a try.

Food variety is good with selection of chicken, toufu, vegetables and sometimes prawns. In general, the dishes are tasty and delicious. The soup is a tad salty though.
Excellent service and response from caterer as they are willing to accommodate changes in my tingkat arrangement.
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Mr Ernes
Mr Ernes Verified Purchase
5.0 / 5

Mr Victor Kwok
Mr Victor Kwok Verified Purchase
4.0 / 5

General ok

Food generally is ok. Would suggest that Loyalty Points/ Rewards be given to those who made repeated orders. This will encourage customers to stick to the same tingkat, thus reducing admin & delivery issues.
Ms Jolene chew
Ms Jolene chew Verified Purchase
4.0 / 5

Tingkat for dinner

Food was ok.. delivery was early. Price also reasonable. Not too salty or oily. Customer service is good. Can try their tingkat
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Ms Lena
Ms Lena Verified Purchase
4.0 / 5

Good Service

A tasty meal, nicely packed, and deliver on time. Good customer service received and accepting feedback and improve. Thank you
Mr Kuan choon
Mr Kuan choon Verified Purchase
5.0 / 5

Very worth for the price and traditional homecooked meal.

The dishes portion are big portion for 2 pax. Food taste is great, not salty and oily. very traditional homecooked dishes. Food delivered on time. Customer Service very responsive and Service is very good. Food portion is good. Still warm and nice when arrive at our home. Very well packed. Clean and good packaging with Microwaveable containers. Food and service up to expectation.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 20 pax for delivery on 8th Nov, 12:30PM
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