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Straits Chinese Nonya Restaurant

4.6 / 5 (37 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*70%
Food Quality4.4 / 5
Service & Communication4.4 / 5
Value4.1 / 5

Customer Photos (129)

Reviews (37)

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37 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JK
Ms Jennie Kong Verified Purchase
5.0 / 5

Our First Nonya Food Catering

Overall, we were satisfied with the service and food served by Straits Chinese Nonya Catering.

We would like give our compliment to Pei Xuan and Jack Khow for their outstanding service. Pei Xuan has been responding to our email promptly. On the day before our gathering, she also sent a SMS to me to inform we can still contact her hand phone or office number if we require any assistance (our event fell on public holiday). Jack Khow listened patiently to our request to set up the buffet spread on our dining table and he did it to our satisfaction. As the ceiling fan was on top of the buffet spread, Jack took the initiative to build ‘wind barrier’ below the food warmer using brochures. This prevented the candle fire from burning out and guests could still enjoy warm food with ceiling fan on.

This was the first time we catered for Nonya food. The food spread was generally nice. The Hee Peow Soup was well flavoured with many ingredients and our relatives mistaken we boiled it ourselves. The Chap Chye, Babi Pong Tay and Chendol were very tasty too.

Here are some areas for improvement:
1) The Ayam Buah Keluak lacked the authentic Buah Keluah taste, otherwise it would be a great nonya dish.
2) Skirting cloth could use Velcro to fasten instead of thumbtack.
3) Have a bigger batik cloth & brighter colour batik design. The dark green and brown one was quite small and looked a bit awkward with white cloth so we asked Jack to remove it.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below) Hee Peow Soup Other Food Items or Photos of Event (Please fill in below)+4 Other Food Items or Photos of Event (Please fill in below) Chen Dool Ayam Buah Keluak
view more 8 photos & videos
JP
Mrs Jillian Prajudha Verified Purchase
4.0 / 5

Good choice of birthday package menu.

They came on time and overall the food was great. my guests compliments on the choices of the menu and the set up is OK.
Their reply on email and whatsapp was good and they are flexible for changing the menu.
However the fruit punch got ants and they replaced it with the new container as soonest.
at the end of the event, all the foods and drinks are finish. I was actually preparing some food container to bring leftover food but none of them were used.
Ayam Buah Keluak Other Food Items or Photos of Event (Please fill in below) Butter Prawn
Ms Chia Mui Chuang
Ms Chia Mui Chuang Verified Purchase
4.0 / 5

1st time experience with caterer. Not particularly impressed

The dishes which I would highly recommend are : Bak Wan Kepiting Soup, Hee Peow Soup and Sea cucumber duck. They were delicious. The Ngoh Hiang should be taken off the menu - over fried and soggy. The satay babi was a disappointment - it came as a cooked dish instead of sticks of satay.

Staff were friendly and helpful on email and telephone.

Delivery was more than half an hour later than appointed time. The disposable supplies that were pre-arranged did not come either.
N
Mrs Ng Verified Purchase
3.0 / 5

Never again!!!

Set up was 1hr45mins late, reason given only when they arrived: punctured tire. No advance call was made to us in spite of us calling them few times to enquire about the late (non) arrival at designated time. Quantity of food was pathetic, not enough for 20 people... Prawns were not fresh and ayam buah keluak not well done, pork chop too thick and tough, even nasi pitch not enough for 20 people, had to cook more ourselves... For almost $40 per head, very very disappointing... Lesson learnt: 1st and last time...
Ikan Assam Nanas Pedas Bak Wan Kerperting Soup Udang Sambal

Delivery Feedback

Based on 10 customer responses.

  • On time or up to 30 min early: 7 (70%)
  • More than 30 min early: 0 (0%)
  • Late: 3 (30%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 6
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 1
  • More than 30 min early: 0
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 2
  • More than 30 min late: 1

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