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The Orange Lantern Gourmet Kitchen

4.4 / 5 (256 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.0 / 5

Customer Photos (373)

Reviews (256)

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236 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

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Mrs Usha Pillai Verified Purchase
5.0 / 5

Good food options and good service!

The cheesecakes (Fickle Feline) from Cat & the Fiddle were yummalicious! First time ordering for my husband's birthday & he was a happy man.
The Classic Western Lunch Set for 5pax from Orange Lantern was overall quite good. Aglio Olio was customised to our taste and was very flavourful though a tad spicy, salad was fresh & came with extra dressing as requested, the chipolata sausages were nice & juicy, however, the onions could have been caramelised a bit more. The fish fillet with tomato salsa was quite good & portions quite generous though we felt fish batter was a little on the salty side & salsa could have been more tangy. Overall we are satisfied with the food & timely service. Thank you!
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Ms Cathy Verified Purchase
4.0 / 5

Recommended Tingkat

First time trying this tingkat caterer and their dishes are different compared to the usual ones. Worth giving them a try again!
Ms Laureen Lim
Ms Laureen Lim Verified Purchase
4.0 / 5

Food is reasonable. More variety would be nice.

Food generally ok. Most of the dishes are relatively nice with the exception of a few which I didn't like. Delivery comes mostly on time too.
Glad that orange lantern introduced a few new dishes such as the sweet spicy Korea chicken wings to give a bit more variety in the menu.
R
Ms Rachel Fong Verified Purchase
5.0 / 5

Long term customer

Excellent and friendly service by Chris. We also liked the different cuisines and variety of dishes so we won't ever get sick of the dishes.
Mr Cavin Song
Mr Cavin Song Verified Purchase
5.0 / 5

Can order. But they cannot cater to "Non-spicy".

Food is actually pretty good. Service is good too. However, they are unable to cater to "non-spicy" request, although there is an option for that in the order form. Had fedback 3 times regarding spicy dishes that was sent to me on 3 separatae occasions (and my kid could not eat them), and although they acknowledged, it seems like nothing can be done because they continued to send spicy dishes.
Mr Terence
Mr Terence Verified Purchase
4.0 / 5

Meat Dishes are nice but generally not worth the price.

Feels like the food is overpriced. The better dish is the meat dish. Quantity for meat (chicken, fish) is quite generous. The rest were quite miserable.

Other than that, the vege and soup are so so only. Not really worth the premium for the international flavours.

Reaches Punggol after 6.15pm. Late but this is the best the customer service could adjust for me.

Dinner reached me at 7.15pm on day 1.

2 Pax dinner.
8 Days Tingkat Promotional Trial (for First Time Customers only!) 8 Days Tingkat Promotional Trial (for First Time Customers only!) 8 Days Tingkat Promotional Trial (for First Time Customers only!)

Delivery Feedback

Based on 247 customer responses.

  • On time or up to 30 min early: 220 (89.1%)
  • More than 30 min early: 13 (5.3%)
  • Late: 14 (5.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 204
  • Less than 10 min early: 1
  • 10–15 min early: 8
  • 15–30 min early: 7
  • More than 30 min early: 13
  • Less than 10 min late: 2
  • 10–15 min late: 4
  • 15–30 min late: 5
  • More than 30 min late: 3

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