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Tim Delight

4.4 / 5 (408 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*85%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (726)

Reviews (408)

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408 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Joanne Kam
Joanne Kam Verified Purchase
3.0 / 5

Tiny portions

The portions are shockingly small. First time ever I ordered rice and it came less than half of the container (can refer to photo).
The dishes also are very small portion, except those cheap carbs dish like potatoes wedges, fries... Protein dishes are pathetic small. Even the vege dishes are small portion.
I emailed them to feedback on the tiny portion of the rice but never get a reply from them.
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Mr Hidayat Amran
Mr Hidayat Amran Verified Purchase
5.0 / 5

Not too bad, but can be better. Still value for money

Taste wise the food is not bad, though sometimes, it gets repetitive and tofu seems to be the food that recurs about 2-3 times a week. My main problem was with delivery timing which was inconsistent. Most of the time, it reaches around 12.40 but there are occassions where it reached close to 2pm and even sent to the wrong floor. It started to improve after a very strongly worded feedback, though, so kudos on that part.
Ms Claire Wong
Ms Claire Wong Verified Purchase
4.0 / 5

Food is good but delivery timing too late for my area

We all like the food but the delivery timing is too late for us especially as we have children. They will reach around 7.30pm to 8pm. After a few days, I asked the customer service whether we can change to earlier timing and they obliged. After that, for a few days, the delivery arrived around 6.30-7pm which is good for us. But went back to around 7.30pm thereafter. I didn’t call them again and decided not to renew after that as my kids couldn’t wait so long. In the end, they have to snack and end up couldn’t have a proper meal. It’s a pity.
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Delivery Feedback

Based on 285 customer responses.

  • On time or up to 30 min early: 242 (84.9%)
  • More than 30 min early: 14 (4.9%)
  • Late: 29 (10.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 221
  • Less than 10 min early: 1
  • 10–15 min early: 11
  • 15–30 min early: 9
  • More than 30 min early: 14
  • Less than 10 min late: 2
  • 10–15 min late: 10
  • 15–30 min late: 9
  • More than 30 min late: 8

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