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Tingkat Mama

4.4 / 5 (122 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (141)

Reviews (122)

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118 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Joy See
Ms Joy See Verified Purchase
4.0 / 5

Good concept of vacuum insulation but food portion too littl

The soup portion and vegetable dishes were too little for 4 pax. Often the dishes were from cheap ingredients like bean spouts, mince meat with black bean sauce or mixed frozen vegetable with tomato sauce. We can get better quality for the price of $24 per meal for 4 pax. Overall the dishes are rather oily.
5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup)
Ms Joy See
Ms Joy See Verified Purchase
4.0 / 5

Food portion is little and using cheap ingredients items

Food portion was very little for veggie dish and soup dish. very disappointed with the serving size and the ingredients use which are cheap can food for paying $6 per head. The only plus point is it come with vacuum seal to keep food warm but soup is not that piping hot.
5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup)+3 5 Days Tingkat Trial (3 Dishes + 1 Soup) 5 Days Tingkat Trial (3 Dishes + 1 Soup)
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Tingkat Mama responded17th Aug 2020 08:46 PM

Thank you for your feedback.

Ms Emily Chin
Ms Emily Chin Verified Purchase
5.0 / 5

Value for money - worth ordering with variety of dishes

I food served in Tingkat containers, still hot in the evening time, nice food & many dishes variety, seller did not repeat any dish menu, value for money for 3 dishes + 1 soup for only - S$ 45/- + rice 0.50 per day - will renew order again.
5 Days Tingkat Trial (3 Dishes + 1 Soup)
Tingkat Mama responded17th Aug 2020 08:42 PM

Thank you for your feedback.

Ms Laureen Lim
Ms Laureen Lim Verified Purchase
5.0 / 5

Yummy food this whole week!

We've been ordering the 5 day trial for the past 4 months. The food does not disalloint at all. This week's food was really yum- teriyaki pork, fried egg, minced pork- really enjoyed it!!
5 Days Tingkat Trial (3 Dishes + 1 Soup)
Tingkat Mama responded17th Aug 2020 08:42 PM

Thank you for your feedback. We are glad you like the food we have prepared.

KK
Mr Kenneth Koh Verified Purchase
5.0 / 5

Definitely worth a try

Food is generally quite good. Delivery timing is ard 5-6pm which is gd for dinner. Definitely can improve on the portion, especially the vege dish.
20 Days Tingkat Package (3 Dishes + 1 Soup)
Tingkat Mama responded17th Aug 2020 08:37 PM

Thank you for your feedback. We will review it.

Ms Laureen Lim
Ms Laureen Lim Verified Purchase
4.0 / 5

Prompt delivery for food. Always warm and nice!!! thanks!!!!

Food delivered promptly and always warm thanks to the thermos bag :)
Nice tasting food this week. Food is less salty compared to previously. Seems they take customers' feedback seriously
5 Days Tingkat Trial (3 Dishes + 1 Soup)
Tingkat Mama responded17th Aug 2020 08:41 PM

Thanks once again for your trust in us. We will strive to do better with your feedback.

Ms Laureen Lim
Ms Laureen Lim Verified Purchase
5.0 / 5

Interesting and delicious Menu

Yummy food once again from Tingkat Mama.
This week my favourite was the Teriyaki chicken! So delicious. There were other dishes that were really palatable. Tingkat mama is always a favourite with our whole family. And the food is never boring!! Thanks Tingkat mama :)
5 Days Tingkat Trial (3 Dishes + 1 Soup)
Tingkat Mama responded17th Aug 2020 08:44 PM

Thank you for your feedback. Our chef does think of different dishes to serve our customers.

Delivery Feedback

Based on 122 customer responses.

  • On time or up to 30 min early: 109 (89.3%)
  • More than 30 min early: 9 (7.4%)
  • Late: 4 (3.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 108
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 1
  • More than 30 min early: 9
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 1

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