Tingkat Mama

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Kenneth Koh Verified Purchase

Tingkat/ Daily Meals
Pasir Ris Rise
14th Jul 2020
2 pax
20 Days Tingkat Package (3 Dishes + 1 Soup)

13th Aug 2020

5.0 / 5

Definitely worth a try

Food is generally quite good. Delivery timing is ard 5-6pm which is gd for dinner. Definitely can improve on the portion, especially the vege dish.

20 Days Tingkat Package (3 Dishes + 1 Soup)

Tingkat Mama responded17th Aug 2020 08:37 PM

Thank you for your feedback. We will review it.

Ms Laureen Lim Verified Purchase

Tingkat/ Daily Meals
Simei
13th Jul 2020
2 pax
5 Days Tingkat Trial (3 Dishes + 1 Soup)

6th Aug 2020

4.0 / 5

Prompt delivery for food. Always warm and nice!!! thanks!!!!

Food delivered promptly and always warm thanks to the thermos bag :)
Nice tasting food this week. Food is less salty compared to previously. Seems they take customers' feedback seriously

5 Days Tingkat Trial (3 Dishes + 1 Soup)

Tingkat Mama responded17th Aug 2020 08:41 PM

Thanks once again for your trust in us. We will strive to do better with your feedback.

Ms Laureen Lim Verified Purchase

Family Dinner
Simei
6th Jul 2020
2 pax
5 Days Tingkat Trial (3 Dishes + 1 Soup)

2nd Aug 2020

5.0 / 5

Interesting and delicious Menu

Yummy food once again from Tingkat Mama.
This week my favourite was the Teriyaki chicken! So delicious. There were other dishes that were really palatable. Tingkat mama is always a favourite with our whole family. And the food is never boring!! Thanks Tingkat mama :)

Tingkat Mama responded17th Aug 2020 08:44 PM

Thank you for your feedback. Our chef does think of different dishes to serve our customers.

Ms Kelly/Sally Verified Purchase

Tingkat dinner for 1 person - 20 days
Anchorvale Road
3rd Jul 2020
1 pax
20 Days Tingkat Package (3 Dishes + 1 Soup)

3rd Aug 2020

4.0 / 5

Healthy food; less salty.

Delivery is on time. Food is less salty. Healthy food. Good to have the warmer to keep food warm though sometimes the food is cold when it reached us.

Tingkat Mama responded17th Aug 2020 08:45 PM

Thank you for your feedback.

Ms Genevieve Grace Wong Verified Purchase

Home
Sengkang
1st Jul 2020
1 pax
20 Days Tingkat Package (3 Dishes + 1 Soup)

25th Aug 2020

4.0 / 5

Overall Inconsistent, so sad

Unprofessional service, they short changed you some ingredients. The first month I ordered from them was smooth but the second went down hill. The food portion were inconsistent. Sometimes more sometimes too little that I need to buy some other food to fill my tummy.

This is an honest review. I hope they won’t spit in my food after seeing this

Ms Xiao Yun Verified Purchase

Family Dinner
Eunos Crescent
29th Jun 2020
4 pax
5 Days Tingkat Trial (3 Dishes + 1 Soup)

8th Jul 2020

4.0 / 5

Nice food, though portions can be small

So far we really like how the food is packaged. So clean and the thermal bag does keep the food warm till we are ready to consume so no reheating required. Food wise it’s not too bad. Jus that the veg and soup can be a tad bland. On one occasion, the food qty didn’t seem enough while on another it was too much. Overall good experience just the price wise it’s a little too high.

Tingkat Mama responded31st Jul 2020 05:47 PM

Thank you for your feedback

Ms Ling Verified Purchase

Tingkat/ Daily Meals
Bedok South Avenue 1
29th Jun 2020
1 pax
5 Days Tingkat Trial (3 Dishes + 1 Soup)

7th Jul 2020

4.0 / 5

Feels like homecook meal :)

Food is above average but not mind-blowing so far, hadn't have much variety. Saw some previous comment saying that there's Western on some days but I've not experienced it. Also, there's no fish dish. Anyway, good job Tingkat Mama, hope you will only be better from now on.

Tingkat Mama responded31st Jul 2020 05:46 PM

Thank you for your feedback

Ms Laureen Lim Verified Purchase

Tingkat/ Daily Meals
Simei
29th Jun 2020
2 pax
5 Days Tingkat Trial (3 Dishes + 1 Soup)

8th Jul 2020

4.0 / 5

Repeat satisfied customer!

This week's food was so so. However I like how prompt delivery is, and that it is in vacuum thermal tingkat with a thermal bag.
Customer service is good too- they respond via whatsapp.

5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice)

Tingkat Mama responded31st Jul 2020 05:49 PM

Thank you for your continuous support.

Mr Teh Seng Kuang Verified Purchase

Tingkat
Sengkang East Way
22nd Jun 2020
2 pax
5 Days Tingkat Trial (3 Dishes + 1 Soup)

30th Jun 2020

4.0 / 5

Food is good less salt and oil and packing in very nice ting

Food is good less salt and oil and packing in very nice tingkat holder. This is what i like most as i dont like to use the plastic material for food. However the portion is slightly small. Probably increase abt 10% will be great.

Tingkat Mama responded4th Jul 2020 02:33 PM

Noted on your feedback. Thank you very much for the feedback.

Ms Laureen Lim Verified Purchase

Tingkat/ Daily Meals
Simei
22nd Jun 2020
2 pax
5 Days Tingkat Trial (3 Dishes + 1 Soup)

8th Jul 2020

5.0 / 5

Yummy and unique food!

Satisfying food! Can safely say my whole family and I enjoy the food 90% of the time.
Food comes promptly. Good customer service via whatsapp. Food menu is always different weekly- the food is never boring i.e. not ur typical cai fan run of the mill catering food :)

Tingkat Mama responded31st Jul 2020 05:49 PM

Glad you like our food.

Delivery Feedback

Based on 122 customer responses.

On time or up to 30 min early: 109 (89.3%)

More than 30 min early: 9 (7.4%)

Late: 4 (3.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 108
Less than 10 min early: 0
10–15 min early: 0
15–30 min early: 1
More than 30 min early: 9
Less than 10 min late: 0
10–15 min late: 2
15–30 min late: 1
More than 30 min late: 1

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Reviews (122)

Definitely worth a try

Prompt delivery for food. Always warm and nice!!! thanks!!!!

Interesting and delicious Menu

Healthy food; less salty.

Overall Inconsistent, so sad

Nice food, though portions can be small

Feels like homecook meal :)

Repeat satisfied customer!

Food is good less salt and oil and packing in very nice ting

Yummy and unique food!

Delivery Feedback

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