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Tingkat Mama

4.4 / 5 (122 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (141)

Reviews (122)

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122 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Luu Haur Chan
Mr Luu Haur Chan Verified Purchase
5.0 / 5

Like the thermal container and food is still delivered hot.

Have been ordering from this tingkat provider for a few rounds. We like them as they use stainless steel containers with thermal bag. Food was delivered warm and we don’t have to heat up. Delivery timing for Tampines area is good too, near dinner time. Food is generally not bad. Just a feedback to management: sauce for steamed pork ribs is nice but the pork ribs were tough.
5 Days Tingkat Trial (3 Dishes + 1 Soup)
KK
Mr Kenneth Koh Verified Purchase
4.0 / 5

One of the better tingkat provider.

Food is generally tasty and quite varied. Definitely one of the best I have tried.

Food portions have improved although egg dishes can be better (eg. Refer to photo - only 2 small slices of pan fried egg for 2 pax).

Package containers can also improve as prone to spillage.
20 Days Tingkat Package (3 Dishes + 1 Soup)
Ms Laureen Lim
Ms Laureen Lim Verified Purchase
5.0 / 5

Yummy food. Consistent quality and always warm.

I always enjoy the food at Tingkat Mama.
Food always arrives on time at 5pm and is still warm when eaten.
I love that their food menu is always so varied and consists of different cuisines (e.g. katsu curry, thai basil pork, western dishes) not always chinese food like other caterers.

For this week my favourite was French onion soup, and stir fried pork.
5 Days Tingkat Trial (3 Dishes + 1 Soup)
Mr Luu Haur Chan
Mr Luu Haur Chan Verified Purchase
4.0 / 5

Food still warm when we eat it. No need to reheat the food.

Have been ordering from this tingkat provider for a few rounds. We like them as they use stainless steel containers with thermal bag. Food was delivered warm and we don’t have to heat up. Delivery timing for Tampines area is good too, near dinner time. Food is generally not bad. Just a feedback to management: the green vegetables tasted bitter.
5 Days Tingkat Trial (3 Dishes + 1 Soup)

Delivery Feedback

Based on 122 customer responses.

  • On time or up to 30 min early: 109 (89.3%)
  • More than 30 min early: 9 (7.4%)
  • Late: 4 (3.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 108
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 1
  • More than 30 min early: 9
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 1

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A customer just placed an order for delivery on 14th Nov, 4:00PM
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