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Customer Photos of this Caterer

63 management and past customer photos

Customer Reviews of this Caterer

5.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
More:
Food
Service
Value
Nice Food with normal price and got free abalone
Reviewed 2 weeks ago Verified Purchase
The food taste was good and nice. the price is normal. sometimes the delivery timing is a bit late, can around 1 PM+.
Single Meal 10 Days Tingkat (3 Dishes 1 Soup / 4 Dishes)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 7th Feb 2026 12:19 PM
Thank you so much for your kind review and for choosing us 😊

We’re really glad you enjoyed the food and the complimentary abalone. Your feedback means a lot to our team.

We also appreciate your understanding regarding delivery timing. As ... More we prepare meals fresh daily, occasional delays may happen due to traffic or route conditions, and we’re always working on improving this.

Thank you again for your support. We hope to have the pleasure of serving you again!
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5.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
CB
  • Mdm Chew Bee Geok
  • 1 review
  • Tingkat services for daily meals
  • B Tampines Street 22
  • 19th Jan 2026
  • 1 Pax
Exceptional and accommodating with a heart to serve :)
Reviewed 3 weeks ago Verified Purchase
The caterer is understanding and patience towards my order for my elderly parents with dietary preferences. I am very surprised and grateful for U family tingkat to go beyond their services to accommodate whereas possible towards my elderly parents ... More special needs in time, and fast actions.
Most importantly is the healthy dishes that they prepared with their hearts in mind of client's state of health, and willingness to go beyond their duties.
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes)
Favourite dish: Most of the dishes
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 28th Jan 2026 10:16 AM
Thank you so much for your incredibly kind and thoughtful review — it truly means more to us than words can express ☺️

We are deeply grateful for your trust in allowing us to serve your elderly parents. Understanding their dietary ... More preferences and special needs is something we take very seriously, and we’re really glad to know that our efforts made a positive difference for them.

Your words about our patience, responsiveness, and cooking with care truly encourage our entire team. For us, it’s not just about providing meals, but about supporting families and looking after the well-being of those who matter most to you.

Thank you once again for your encouragement and trust. It is an honour to be part of your parents’ daily meals, and we will continue to serve with the same heart and dedication 💛
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4.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
YS
Title you Review - if you could say it in 60 characters, wha
Reviewed 3 weeks ago Verified Purchase
After a month break on Tingkat Dinner with the previous caterer, noticed “U Family Tingkat” on board FoodLine platform. Ordered the 3 days trial for new customer
Overall the food was good. The food portion are reasonable. On the whole, the food ... More is reasonable and delivered daily consistently on time.
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Single Meal 3 Days Tingkat Trial (3 Dishes 1 Soup) For NEW CUSTOMER only!
Favourite dish: All the dishes are generally acceptable. No specific dish.
Least favourite dish: The soup a bit diluted
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 28th Jan 2026 10:11 AM
Thank you very much for taking the time to share your experience with us 😊

We’re really glad to hear that you enjoyed the food, found the portions reasonable, and that our delivery was consistent and punctual — that means a lot to our ... More team.

We also truly appreciate your honest feedback on value. We take this seriously and will continue to review how we can better balance quality, portions, and pricing for our customers.

Thank you once again for trying our 3-day trial, and we hope to have the opportunity to serve you again in the future ☺️
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5.0 /5
(Verified Purchase)
Reviewed on 8th Dec 2025
More:
Food
Service
Value
TT
Please try it
Reviewed on 8th Dec 2025 Verified Purchase
Feedback from helper that food was not bad only that the trio egg spinach was too salty and the radish sliced fish was too sweet. Overall still enjoy the food
Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes)
Favourite dish: Almost all of the dish
Least favourite dish: the trio egg spinach is too salty
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 23rd Nov 2025
More:
Food
Service
Value
Tasty food and good service
Reviewed on 23rd Nov 2025 Verified Purchase
I was ordering for my brother who just discharged from hospital. He was very happy with the food and mentioned the food was getting tastier. He is looking forward to receive his lunch everyday. Thank you U family Tingkat for your great food and ... More service.
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 23rd Nov 2025 04:30 PM
Thank you so much for your kind review 🙏
We’re truly glad to hear that your brother enjoyed the meals, especially during his recovery period. It means a lot to us that our food could bring him comfort and something to look forward to every ... More day.

Thank you for trusting U Family Tingkat to take care of his lunches.
We will continue to do our best — fresh ingredients, homestyle cooking, and heartfelt service daily ❤️

If you or your brother ever have any preferences or requests, feel free to let us know anytime. Wishing him a smooth and speedy recovery!
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See 11 reviews of U FAMILY TINGKAT

About this Caterer

U FAMILY TINGKAT

A&E Gourmet Healthy Home-cooked Tasty Tingkat Meals To Your Doorstep �
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