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72 management and past customer photos

Customer Reviews of this Caterer

4.0 /5
(Verified Purchase)
Reviewed 3 days ago
More:
Food
Service
Value
Basic tingkat
Reviewed 3 days ago Verified Purchase
Portions could be more. Food was often repeated and not interesting. Delivery time varies, sometimes too early and sometimes slightly late, but acceptable.
Single Meal 10 Days Tingkat (3 Dishes 1 Soup / 4 Dishes)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Evian from U FAMILY TINGKAT responded to this review
Responded on 5th Apr 2026 03:36 PM
Hi CHAN YING XIAN,

Thank you so much for taking the time to share your experience with us — we really appreciate your honest feedback 🙏

We’re glad to hear that our service met your expectations, and at the same time, we truly take your ... More comments on portion size and menu variety to heart. For many of our customers (especially smaller households or elderly), we try to keep portions balanced to avoid food wastage, but we completely understand that everyone’s appetite and expectations can be different. We’ll definitely review how we can improve this better.

Regarding menu variety, our menus are on a rotating cycle, but your feedback is a good reminder for us to keep things more interesting and less repetitive — thank you for pointing this out.

For delivery timing, we aim to keep it as consistent as possible, but slight variations can happen due to route planning across different areas. That said, we understand how important timing is for meals, and we’ll continue working on improving this stability.

Thank you again for your feedback — it really helps us do better. If you ever decide to give us another try, we’d be more than happy to take extra care of your preferences 😊

Warmly,
U Family Tingkat
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5.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
More:
Food
Service
Value
  • Mr Michael
  • 1 review
  • Tingkat
  • Sembawang Close
  • 16th Mar 2026
  • 1 Pax
Requested for softer for my mum
Reviewed 2 weeks ago Verified Purchase
Ordered 1 pax tingkat for my mum who stays alone.

Was worried at first whether she can finish or whether the food will be too hard for her. But surprisingly, portion is quite manageable and food is quite elderly friendly.

She especially likes ... More the soup and softer dishes. Now I don’t have to keep asking her “you eat already or not” every day 😅

Quite suitable if you have elderly
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Single Meal 5 Days Tingkat (2 Dishes 1 Soup / 3 Dishes)
Favourite dish: All dishes
Least favourite dish: No
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 23rd Mar 2026 11:06 AM
Thank you for your thoughtful review and for trusting us with your mum’s meals ❤️

We’re glad to hear that the portion is manageable and the food is elderly-friendly, especially the softer dishes and soups 😊

At U Family Tingkat, we ... More specialise in elderly-friendly tingkat meals in Singapore, with options for softer textures, balanced nutrition, and daily warm deliveries, so families can have peace of mind even when they are busy.

Many of our customers order for their parents who are staying alone, just like you, not because they can’t cook, but because they want to make sure their loved ones are eating properly every day ❤️

Thank you for choosing us, and we’ll continue to serve your family with care 🙏
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5.0 /5
(Verified Purchase)
Reviewed 1 week ago
More:
Food
Service
Value
JC
  • Mrs Joey Chan
  • 1 review
  • Friends/Family Event
  • C Yishun Avenue 6
  • 10th Mar 2026
  • 2 Pax
Food is up to our standard
Reviewed 1 week ago Verified Purchase
We have been ordering this tingkat and it has honestly made our daily routine so much easier! The food arrives on time, warm, and ready to eat, super convenient for busy days.

The dishes are well-balanced and feel like proper home-cooked meals, ... More not overly oily or salty. We especially appreciate the variety in the menu, every day is something different, so it never gets boring. Portions are just nice for the family, and even the kids enjoy the food!

What we love most is that it gives us peace of mind knowing we’re having a nutritious meal without the hassle of cooking after a long day. Definitely a reliable and value-for-money tingkat service that we would recommend 👍
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes)
Favourite dish: All the soups
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 5th Apr 2026 04:00 PM
Hi Mrs Chan,

Thank you so much for this thoughtful and heartwarming review — it truly means a lot to us.

We’re really happy to know that our meals have made your daily routine a little easier. That “peace of mind” you mentioned is ... More actually exactly what we hope to give every family — knowing there’s always a warm, balanced, home-style meal ready at the end of a long day.

It’s also very encouraging to hear that you enjoy the variety and that even the kids are eating well — that’s something we always care a lot about when planning our menu. We try our best to keep our meals less oily, less salty, and suitable for everyday family dining without it feeling repetitive.

Thank you again for trusting us with your meals. We’ll continue doing our best to serve you and your family consistently 🙏
Really appreciate your recommendation as well 💛

Warmly,
U Family Tingkat
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5.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
Feel like comforting home cooked meals in the evenings.
Reviewed 3 weeks ago Verified Purchase
The dishes are well prepared, fresh and delicious.  Generally well-balanced, not too oily and salty. Occasionally, suggest it will be good to cater some spicy meat or vegetable dishes for more variety of choice.
Delivery is always on schedule.  ... More I'm also satisfied with the friendly, helpful customer services for enquiry and special request.
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 13th Mar 2026 07:45 PM
Thank you Ms Jenny for your kind review and continued support 😊

We’re really happy to hear that our meals bring a little comforting home-cooked feeling to your evenings. That’s exactly what we hope to do for our customers.

We also truly ... More appreciate your feedback about having more spicy meat or vegetables dishes for variety, we will definitely take this into consideration when planning our menu.

Thank you again for your support and recommendation. It means a lot to our team 🙏
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5.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
Good food with normal price
Reviewed 3 weeks ago Verified Purchase
The food was nice and acceptable. the price was normal. will order again next time.
the delivery time is on-time.
Double Meal 10 Days Tingkat (2 Dishes 1 Soup / 3 Dishes)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 14th Mar 2026 11:28 AM
Thank you so much for your review, Mr Aslim Kennedy. We’re happy to know that you found the food nice, the price reasonable, and the delivery on time. For your first order, we understood that you were not satisfied with the delivery timing, and we ... More know that punctual delivery is very important to you, so we made improvements this time. We truly appreciate your support and look forward to serving you again next time.
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See 19 reviews of U FAMILY TINGKAT

About this Caterer

U FAMILY TINGKAT

A&E Gourmet Healthy Home-cooked Tasty Tingkat Meals To Your Doorstep �
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