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Customer Photos of this Caterer

59 management and past customer photos

Customer Reviews of this Caterer

5.0 /5
(Verified Purchase)
Reviewed 4 hrs ago
More:
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Service
Value
  • Ms Koh Siew Cheng
  • 1 review
  • For my brother who just discharged from hospital
  • Bukit Panjang Ring Road
  • 10th Nov 2025
  • 1 Pax
Fantastic service and nice food
Reviewed 4 hrs ago Verified Purchase
Very responsive and helpful caterer. As my brother just discharged from hospital, Vivian from the U family has been very helpful and to adjust delivery time and put all the food in warming bag so that my brother can eat warm food everyday. Just ... More renewed my order for another week as my brother loved their food,
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
More:
Food
Service
Value
AS
Will recommend to my friends who needs Tingkat
Reviewed 2 weeks ago Verified Purchase
We recently tried U Family Tingkat, and it really exceeded our expectations! Every meal tastes like proper home-cooked food. The menu changes daily so we never get bored. Delivery is always on time and the packaging is neat. Customer service is also ... More very responsive and friendly. The most important my child enjoys it.
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup )
Favourite dish: BBQ SALMON
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
Good lunch
Reviewed 3 weeks ago Verified Purchase
Food above average, one of the best. delivery is early, everything went well throughout. shall continue for more weeks
Single Meal 20 Days Tingkat (3 Dishes 1 Soup )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 27th Sep 2025
More:
Food
Service
Value
  • Ms Tan Mui Na
  • 2 reviews
  • Tingkat dinner meal
  • Segar Road
  • 8th Sep 2025
  • 1 Pax
Great variety, great food and value for money!!!  Must try!!
Reviewed on 27th Sep 2025 Verified Purchase
Was generous in the food portion. Great variety of dishes . Surprise that clams was served, which don't see in other carters menu. The soup was great and my mum love them.
Single Meal 10 Days Tingkat (3 Dishes 1 Soup )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 15th Sep 2025
More:
Food
Service
Value
AC
Service is good but their soup too salty
Reviewed on 15th Sep 2025 Verified Purchase
This is my first time ordering from this caterer. The food is ok but their soup very salty and their vegetable a bit hard for elderly to chew. I hope they will improved on their soup and vegetable. Their service is good because once the food has ... More arrived, they will send you a text to let you know it's at your doorstep.
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Single Meal 10 Days Tingkat (3 Dishes 1 Soup )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Evian from U FAMILY TINGKAT responded to this review
Responded on 16th Sep 2025 10:05 PM
Hi Ms Chia,
Thank you for giving our tingkat service a try and for sharing your honest feedback.

We’re really sorry to hear that the soup was too salty and the vegetables were a bit hard for elderly diners. We truly appreciate you pointing ... More this out — your feedback has been shared with our kitchen team and we will definitely work on improving the seasoning and texture moving forward.

We’re glad to hear that you were happy with our delivery updates and service — thank you for highlighting that!

If you continue with us, we hope you’ll see improvements in the coming meals. Feel free to reach out to us directly anytime with preferences or special requests — we’re always happy to help!

Warm regards,
Customer service of A&E Gourmet Tingkat
A&E GOURMET GROUP PTE LTD
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See 5 reviews of U FAMILY TINGKAT

About this Caterer

U FAMILY TINGKAT

A&E Gourmet Healthy Home-cooked Tasty Tingkat Meals To Your Doorstep �
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84 visitors have viewed this caterer in the last 24hrs
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A customer just ordered for 1 pax for 28th Nov, 6:00PM
(Ordered 19 mins ago)
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