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Customer Reviews of this Caterer

5.0 /5
(Verified Purchase)
Reviewed 5 days ago
More:
Food
Service
Value
  • Ms Tan Mui Na
  • 2 reviews
  • Tingkat dinner meal
  • Segar Road
  • 8th Sep 2025
  • 1 Pax
Reviewed 5 days ago Verified Purchase
Was generous in the food portion. Great variety of dishes . Surprise that clams was served, which don't see in other carters menu. The soup was great and my mum love them.
Single Meal 10 Days Tingkat (3 Dishes 1 Soup )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
More:
Food
Service
Value
Reviewed 2 weeks ago Verified Purchase
This is my first time ordering from this caterer. The food is ok but their soup very salty and their vegetable a bit hard for elderly to chew. I hope they will improved on their soup and vegetable. Their service is good because once the food has ... More arrived, they will send you a text to let you know it's at your doorstep.
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Single Meal 10 Days Tingkat (3 Dishes 1 Soup )
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Evian from U FAMILY TINGKAT responded to this review
Responded on 16th Sep 2025 10:05 PM
Hi Ms Chia,
Thank you for giving our tingkat service a try and for sharing your honest feedback.

We’re really sorry to hear that the soup was too salty and the vegetables were a bit hard for elderly diners. We truly appreciate you pointing ... More this out — your feedback has been shared with our kitchen team and we will definitely work on improving the seasoning and texture moving forward.

We’re glad to hear that you were happy with our delivery updates and service — thank you for highlighting that!

If you continue with us, we hope you’ll see improvements in the coming meals. Feel free to reach out to us directly anytime with preferences or special requests — we’re always happy to help!

Warm regards,
Customer service of A&E Gourmet Tingkat
A&E GOURMET GROUP PTE LTD
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See 2 reviews of U FAMILY TINGKAT

About this Caterer

U FAMILY TINGKAT

A&E Gourmet Healthy Home-cooked Tasty Tingkat Meals To Your Doorstep �
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101 visitors have viewed this caterer in the last 24hrs
A customer just ordered for 30 pax for 19th Oct, 11:30AM
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