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U FAMILY TINGKAT review

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Tingkat
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U FAMILY TINGKAT review

Exceptional 4.8/5 Last 6 months
34 reviews in total
Most favourite dish: Almost All Of The Dish

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 10th Jul 2026
More:
Food
Service
Value
Reviewed on 10th Jul 2026 Verified Purchase
Service and response are excellent and prompt. My parents like the variety of dishes and the way the dishes are cooked. Will continue to order with them if the pricing can be even more attractive
Single Meal 30 Days Tingkat (2 Dishes 1 Soup / 3 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 11th Jul 2026 10:18 AM
Thank you for your wonderful review and for choosing us to care for your parents. ❤️ Knowing that they enjoy our meals means a lot to our team. We truly appreciate your feedback on pricing as well, and we’re already working on offering more ... More menu options to suit different needs and budgets. Thank you for growing with us—we look forward to serving your family for many more meals.
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5.0 /5
(Verified Purchase)
Reviewed on 14th Mar 2026
More:
Food
Service
Value
Reviewed on 14th Mar 2026 Verified Purchase
The food was nice and acceptable. the price was normal. will order again next time.
the delivery time is on-time.
Double Meal 10 Days Tingkat (2 Dishes 1 Soup / 3 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 14th Mar 2026 11:28 AM
Thank you so much for your review, Mr Aslim Kennedy. We’re happy to know that you found the food nice, the price reasonable, and the delivery on time. For your first order, we understood that you were not satisfied with the delivery timing, and we ... More know that punctual delivery is very important to you, so we made improvements this time. We truly appreciate your support and look forward to serving you again next time.
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5.0 /5
(Verified Purchase)
Reviewed on 7th Feb 2026
More:
Food
Service
Value
Reviewed on 7th Feb 2026 Verified Purchase
The food taste was good and nice. the price is normal. sometimes the delivery timing is a bit late, can around 1 PM+.
Single Meal 10 Days Premium Healthy Tingkat (3 Dishes 1 Soup / 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 7th Feb 2026 12:19 PM
Thank you so much for your kind review and for choosing us 😊

We’re really glad you enjoyed the food and the complimentary abalone. Your feedback means a lot to our team.

We also appreciate your understanding regarding delivery timing. As ... More we prepare meals fresh daily, occasional delays may happen due to traffic or route conditions, and we’re always working on improving this.

Thank you again for your support. We hope to have the pleasure of serving you again!
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5.0 /5
(Verified Purchase)
Reviewed on 17th Nov 2025
More:
Food
Service
Value
  • For my brother who just discharged from hospital
  • Bukit Panjang Ring Road
  • 10th Nov 2025
  • 1 Pax
Reviewed on 17th Nov 2025 Verified Purchase
Very responsive and helpful caterer. As my brother just discharged from hospital, Vivian from the U family has been very helpful and to adjust delivery time and put all the food in warming bag so that my brother can eat warm food everyday. Just ... More renewed my order for another week as my brother loved their food,
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Single Meal 5 Days Premium Healthy Tingkat (3 Dishes 1 Soup/ 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 19th Nov 2025 03:53 PM
Dear Ms Koh,

Thank you so much for your kind 5-star review and for sharing your experience with us. We are truly grateful for your trust and support 🙏❤️

We’re very happy to hear that your brother enjoyed the meals, and we’re glad ... More that adjusting the delivery time and preparing the food in a warming bag helped him eat comfortably during recovery.

Thank you also for renewing your order with us — it means a lot to our whole U Family Tingkat team. We will continue to do our best every day to serve your family with fresh, warm and comforting meals.

Wishing your brother a smooth and speedy recovery.
With gratitude,
U Family Tingkat
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