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"Not the best but edible"

Review of U FAMILY TINGKAT by Ms VANESSA

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Tingkat
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3.0 /5
(Verified Purchase)
Reviewed on 24th Nov 2025
More:
Food
Service
Value
  • Ms VANESSA
  • Daily meals
  • C Rivervale Crescent
  • 29th Oct 2025
  • 2 Pax
Reviewed on 24th Nov 2025 Verified Purchase
My first Tingkat trial on Foodline was a total disappointment. Order trial for 2pax for 5 days at about $190. Food was delivered at about 3pm. Ran out of brown rice on the second day and they refunded me a dollar. But overall… nothing worth ... More remembering. Food was not delicious. No specialty.

After this trial, I ordered from Hxxxxx Dxxxxxxx for 2 pax for 10 days at $250. Dishes were tastier than this.
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Single Meal 5 Days Premium Healthy Tingkat (3 Dishes 1 Soup/ 4 Dishes)
provided by U FAMILY TINGKAT
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Evian from U FAMILY TINGKAT responded to this review
Responded on 25th Nov 2025 12:39 PM
Hi Ms Vanessa, thank you for taking the time to share your feedback with us 🙏

We sincerely apologise for the inconvenience regarding the brown rice. On that day, we unexpectedly ran out of brown rice during preparation. To avoid delaying your ... More meal, we replaced it with white rice, and immediately refunded $1 to you.

We understand this was not the choice you originally selected, and we are truly sorry that it affected your experience. We have since tightened our stock planning to prevent this from happening again.

Thank you again for giving our Tingkat a try. We will continue improving our flavours, consistency, and delivery timing. We appreciate the opportunity to learn and do better. 🙏
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FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.9/ 5 Last 6 months
Most favourite dish: Almost All Of The Dish
34 reviews in total by past customers
A customer just ordered for 30 pax for delivery on 8th Nov, 5:00PM
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