U FAMILY TINGKAT

Thank you so much for your lovely review and recommendation! ❤️ We’re truly happy to hear that you enjoyed our food and service. Your support means a lot to the U Family team, and we look forward to serving you again soon! 🥰

Thank you so much for your wonderful 5-star review! ❤️ We’re delighted to hear that everyone enjoyed our food, the portions were just right, and the delivery arrived early.

At U Family Catering, we strive to provide delicious, freshly prepared meals, generous value, and reliable catering delivery in Singapore. Your support means a lot to our team, and we look forward to serving you and your loved ones again! 😊

Thank you so much for the wonderful 5-star review! 😊 We’re really happy to hear that you enjoyed the variety of our meals, especially the fish and BBQ chicken.

It means a lot to us that you appreciate both our healthier cooking approach and our service. We’ll continue doing our best to keep every meal fresh, tasty and varied. ❤️

Thank you for trusting U Family Tingkat! 🙏🏻

Thank you so much for your thoughtful review and support! ❤️ We’re really glad your aunt is enjoying our Tingkat meals in Singapore, especially with the non-processed and no fried food arrangements.

At U Family Tingkat, we hope to make healthy, nutritious daily meals easier for busy families, especially those looking after their elderly parents and loved ones. Knowing that our food and service gave you peace of mind means a lot to our team.

Thank you for trusting U Family to be part of your aunt’s daily meals. 🥰

Thank you so much for your wonderful review! ❤️
We’re delighted to hear that you enjoyed our Tingkat meals, generous portions, and responsive customer service.

At U Family Tingkat Singapore, our goal is not just to deliver delicious home-cooked meals, but to make caring for your loved ones a little easier every day.

Thank you for your trust and support. We look forward to serving your family again! 😊

Thank you so much for your kind words and for trusting U Family with your mum’s meals. ❤️
We know how difficult it can be to find meals that suit someone with a particular palate, so it truly means a lot to hear that she enjoyed every meal. Knowing that she looked forward to her meals is the greatest encouragement for our team. Thank you for letting us be part of caring for your mum. 💛

Thank you so much for your kind words and for choosing U Family again. ❤️

Knowing that your parents enjoy our meals is the greatest encouragement for our team.

Every meal we prepare is more than just food—we hope it brings comfort, care, and a little warmth to every family.

Thank you for trusting us. We look forward to serving your family for many more meals. 🥰

Dear MC,

Thank you for taking the time to share your feedback.

We are glad to hear that you found our food satisfactory. At the same time, we are sorry to learn that our overall service and value proposition did not fully meet your expectations.

Regarding our recent price adjustment, we understand that customers naturally compare options in the market. The adjustment was made alongside significant upgrades to our meals. Unlike many conventional tingkat providers that offer a single protein dish per meal, our current menu includes two quality protein dishes in every meal. This decision was made with our customers’ wellbeing in mind, as adequate protein intake plays an important role in maintaining muscle strength, supporting immunity, promoting recovery, and helping older adults reduce the risk of muscle loss as they age.

In addition, we have invested in higher-quality ingredients, Healthier Choice cooking oil, healthier seasonings, Low GI rice options, and a wider variety of dishes to provide more balanced and nutritious meals for our customers and their families.

We would also like to apologise for the occasional sauce leakage you experienced. While the food itself remained intact, we understand that any leakage can be frustrating and affect the overall dining experience. We appreciate you bringing this to our attention and have continued working with our kitchen and packing team to further improve our packing standards.

Thank you once again for your honest feedback. We value every comment received and will continue striving to improve both our food quality and customer experience.

Warm regards,

U Family Tingkat

Thank you so much for your kind review and support ❤️

We’re truly happy to hear that you enjoyed the quality proteins, especially our beef and salmon selections, as well as the freshness of our vegetables.

At U Family Tingkat, we believe healthy eating should never mean compromising on taste, variety, or quality. That’s why we focus on providing a healthy tingkat delivery in Singapore with premium proteins, balanced nutrition, and freshly prepared home-style meals.

We also pay close attention to our vegetables to ensure they remain fresh, crunchy, and enjoyable, because we know texture is just as important as flavour 😊

Thank you once again for choosing U Family Tingkat. Your support motivates us to continue delivering nutritious, delicious, and family-friendly meals to homes across Singapore ❤️

Thank you for your wonderful review and for choosing us to care for your parents. ❤️ Knowing that they enjoy our meals means a lot to our team. We truly appreciate your feedback on pricing as well, and we’re already working on offering more menu options to suit different needs and budgets. Thank you for growing with us—we look forward to serving your family for many more meals.