WORD. Events and Catering

I like the taste of almost every dish but the quantity is a little than 30 pax.

Ordered 2 party sets, Noodle Party Set & Konichiwa Jap Party Set. Noodle Party Set mentioned Spring Roll but came Ngoh Hiang. Both sets deserts were tasteless & were the same except for the coloring, . No Chin Chow with Longan as in the menu. Anyway food not that bad. Will consider to order again but will try other party sets.

Prompt delivery and friendly sales personnel! :)

Food portion and presentation was good, but delivery was really very late for my order, by 2 hours and after many call chasers. It would have helped if they called me to inform me that they were late instead of having to call them to check on delivery status. And the dessert was not sent in the first delivery so we had to wait for another hour for it. Else, ordering and confirmation of order was a breeze. Food tasted fine as well and was value for money.

Overall the food was pretty decent in terms of taste, the menu offered was different from the usual mini buffets from other caterers. But we faced a couple of issues, probably due to the overwhelming orders during CNY:
1. Ordered Curry Chicken with Potatoes but they delivered Chicken Rendang instead. The taste was okay but we were given french loaf slices that were supposed to be for the curry. Not what we were expecting. The delivery personnel could even tell us it was curry chicken when it was obviously Chicken Rendang.
2. Ordered Oven Baked Mixed Seasonal Vege but was only served Oven Baked Brinjal.
3. Signature carrot cake was supposed to come with sweet sauce but there was no sauce.
4. We ordered additional 50 sticks of satay but they were not delivered. Delivery personnel mentioned they forgot about the order. Ended up with a refund for the price of the satay.
5. We were not given any serving disposable utensils such as tongs/ladle for serving, which are usually included when we order mini buffets.
6. Food was delivered about 45 minutes late. Guests had arrived by then.

My daughter requested for a caterer that does nice set up for good photo taking. Caterer is sincere, responsive, cooperative and friendly. However, the overall presentation was quite disappointing due to insufficient communication.
Food standard and portion is good. drinks portion could be improved. Napkins and ladle for desert were not there also. Little can be done tho caterer tried to salvage the situation.

Good

The portion is huge. The biryani rice and gravy is fantastic.
The chicken is abit hard to cut using plastic spoon and fork. Can try to cut the chicken into smaller pieces next time or use cutlery which is more solid.

2nd day of our order of bento sets for company event. This time is Western Set D which comes with 1 slice of garlic bread (not in picture). Food is tasty and comes in plastic disposable container with dessert.

Food overall is rather tasty. Presentation wise - would prefer packaging in bento box with compartments instead of cupboard trays.