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WORD. Events and Catering

4.1 / 5 (119 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*65%
Food Quality3.9 / 5
Service & Communication3.7 / 5
Value3.9 / 5

Customer Photos (208)

Reviews (119)

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101 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Siau Xin
Ms Siau Xin Verified Purchase
4.0 / 5

Vast selection

I like that the food selection has a wide variety. As my orders were done last minute, there were some delays in getting the order confirmations. But we managed to sort out all the confirmations on the first day.

Following, there were some delays in getting acknowledgements for my feedback (my vegetarian bentos were delivered with Prawns, so my vegetarian colleagues had to make their own arrangements last minute). But they managed to correct the orders for my PM delivery.
Ms Ivy Ho
Ms Ivy Ho Verified Purchase
5.0 / 5

Keep up the standard

The western food is prepared with standard. It is very tasty n packed in nicely arranged box. Easy to carry.
Set 5 (min 10 boxes to order)
Mr Md Hafizal Md Tahir
Mr Md Hafizal Md Tahir Verified Purchase
5.0 / 5

Some hits and misses. More misses lately

3rd month with them. Words are very generous with their quantity but quality has plenty to improve on. Not particularly fancy their dishes with overdose of vinegar. In fact some times i don't know why vinegar is used in those dishes as well. Some days the gravy is too little that you kinda eat dry rice with dry dishes. Excessive use of spices. Some hits and misses with their dishes but more misses lately. I'm taking a break from them as my wife is clearing leave . Hopefully they improve with the choice of dishes when i re subscribe in the new year
Ms Rachel Nguyen
Ms Rachel Nguyen Verified Purchase
4.0 / 5

Cari chicken nice

This is the second time we order. Our worker really like the chicken cari.
We will order again if we have chance
Set 1 (min 10 boxes to order)

Delivery Feedback

Based on 114 customer responses.

  • On time or up to 30 min early: 74 (64.9%)
  • More than 30 min early: 4 (3.5%)
  • Late: 36 (31.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 69
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 1
  • More than 30 min early: 4
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 23

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A customer just ordered for 10 pax for delivery on 26th Dec, 6:30PM
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