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WORD. Events and Catering

4.1 / 5 (119 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*65%
Food Quality3.9 / 5
Service & Communication3.7 / 5
Value3.9 / 5

Customer Photos (208)

Reviews (119)

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119 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Darren chan
Mr Darren chan Verified Purchase
3.0 / 5

Horrible experience. A real nightmare.

Truly a horrifying experience. Not only was the food limited in variety, the taste was either too salty or too spicy. To make matters worse, the food came late on 3 occasions out of the 10 days that I ordered. Overall, I would definitely not recommend this to anyone. In fact, I recommend that you stay away from ordering food from this caterer.
Mr Md Hafizal Md Tahir
Mr Md Hafizal Md Tahir Verified Purchase
5.0 / 5

Some hits and misses. More misses lately

3rd month with them. Words are very generous with their quantity but quality has plenty to improve on. Not particularly fancy their dishes with overdose of vinegar. In fact some times i don't know why vinegar is used in those dishes as well. Some days the gravy is too little that you kinda eat dry rice with dry dishes. Excessive use of spices. Some hits and misses with their dishes but more misses lately. I'm taking a break from them as my wife is clearing leave . Hopefully they improve with the choice of dishes when i re subscribe in the new year
Ms Rachel Nguyen
Ms Rachel Nguyen Verified Purchase
4.0 / 5

Cari chicken nice

This is the second time we order. Our worker really like the chicken cari.
We will order again if we have chance
Set 1 (min 10 boxes to order)
Ms Earlene Tan
Ms Earlene Tan Verified Purchase
4.0 / 5

Order for variety but check for delivery timing

Food delivery was not consistent for a start and came very late like 130-2pm but after a few attempts to get it delivered at proper lunch time 12pm thereabouts, it was half the time gone for subscription. so the last 2 weeks was okay and there as good variety of food everyday. perhaps my address is too far from their central kitchen so they outsource the delivery and i was probably one of the last stops. the delivery guy also drove own car and once told me he was late as he had something to do at home.
Choose one Choose one Choose one Choose one
Alex
Alex Verified Purchase
5.0 / 5

Spicy Malay/Indian Muslim tingkat, Chicken Briyani best dish

We've had countless tingkat providers this year. WORD's menu of spicy malay/indian muslim style dishes is a welcome break from the usual chinese catering fare of majority of other tingkat providers on foodline. chicken briyani, mentioned by other reviewers, is clearly their winning dish!

there was a non-delivery just 2 days into the service, however the service recovery was exceptional. fantastic service and attitude, kudos!
Mdm Agnes Nge
Mdm Agnes Nge Verified Purchase
4.0 / 5

Value for money

The portion was more than reasonable. value for money, delicious food, only that they provide the wrong address for self collection.
Set 7 (min 10 boxes to order)

Delivery Feedback

Based on 114 customer responses.

  • On time or up to 30 min early: 74 (64.9%)
  • More than 30 min early: 4 (3.5%)
  • Late: 36 (31.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 69
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 1
  • More than 30 min early: 4
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 23

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A customer just ordered for 10 pax for delivery on 26th Dec, 6:30PM
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