- Birthday
- ...
- 28th Sep 2024
- 20 pax
- Buffet $16 Per Pax
Xiang's Catering
MUIS certified caterer
FoodLine verified reviews
On-time delivery*95%
Food Quality4.4 / 5
Service & Communication4.6 / 5
Value4.5 / 5
Customer Photos (1712)
Reviews (1,002)
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31 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
- Birthday
- Tampines
- 24th Aug 2024
- 25 pax
- Buffet $16 Per Pax
Can be better
Setup/delivery was good. Food was somewhat below expectations but maybe caterer is trying to cook in healthier way. The beehoon and almond jelly was lacking in flavour. Broccoli might have been slightly overcooked, would have been nicer if it retained darker green colour.
- Birthday
- Rivervale Link Park
- 11th Aug 2024
- 20 pax
- Buffet $16 Per Pax
Disgusted. No quality check. Will never order again.
Disappointed and disgusted. They served burnt seaweed chicken for my buffet. They do not have any quality check at all.
Talked to the manager (Stella) and even sent her a photo. She nonchalantly replied that the food looked perfectly fine for consumption. For someone in food business, you call this fine? Obviously she can’t cook? The seaweed chicken pieces were hard n bitter. I told her I don’t agree (as I have many kids during the party) but she refused to admit that it’s overcooked. She is not apologetic at all, no sorry n just said that she will issue a refund the next day. The buffet was $403 including delivery fees. They refunded me $32.70 and refused to compensate for spoiling the party and also, I had to rush to get other food to replace.
Honeydew sago was just full of ice and they are stingy on plastic cups and fork. After-service is ridiculous. Order at your own risk.
Talked to the manager (Stella) and even sent her a photo. She nonchalantly replied that the food looked perfectly fine for consumption. For someone in food business, you call this fine? Obviously she can’t cook? The seaweed chicken pieces were hard n bitter. I told her I don’t agree (as I have many kids during the party) but she refused to admit that it’s overcooked. She is not apologetic at all, no sorry n just said that she will issue a refund the next day. The buffet was $403 including delivery fees. They refunded me $32.70 and refused to compensate for spoiling the party and also, I had to rush to get other food to replace.
Honeydew sago was just full of ice and they are stingy on plastic cups and fork. After-service is ridiculous. Order at your own risk.
Xiang's Catering responded13th Aug 2024 12:34 PM
Thank you for your feedback. Firstly, I apologize that you may have felt that I disregarded your feedback on the seaweed chicken, it is not my intention. As I know of our operations standard of the food we serve, I have confidence that the food we serve should not be burnt. After the photo you sent, it was not burnt in my opinion as mentioned to you. I apologize for offending you with my opinion. As spoken, I noted your feedback immediately and offered a full refund of the item that was not to your satisfaction.
To also ensure that the seaweed chicken was not burnt as it will be a serious issue for us, the leftovers were sent back to the kitchen, and we have checked it to confirm that it was not burnt. As we hold high standards to the food that we serve to our clients, it is important that we did not serve food that is not suitable for consumption. However, as mentioned, we noted that it was not to your standard and offered to refund you the full price of the seaweed chicken. Unfortunately, we will not be able to reimburse the other items. Once again, thank you for your feedback, we will continue to improve to serve our clients better.
A
- Birthday
- Chevron Bungalow
- 25th Feb 2024
- 20 pax
- Buffet $16 Per Pax
Disappointing despite the high review
Delivery man service was awesome, efficient, friendly and polite. Food portion for chicken chop and fishballs were pathetic but rice, veg were rather oversupplied in my opinion. Xiang Catering can consider to proportion more evenly. Orange squash were very diluted. Guest commented prawn not fresh hence mainly leftover were rice, veg, blanc tofu and prawn. One thing I dislike is the plastic cover despite ordering full buffet set up. The plastic covers melted and deformed. It’s rather unpleasant sight but I’m left with no choice because the birds keep hovering around the food
CT
- CNY
- Bukit Panjang Ring Road
- 10th Feb 2024
- 1 pax
- CNY Happiness Party Bag (w/ Platter)
DO NOT RECOMMEND
Fragrant spicy chicken can be less salty. 4D platter spring roll tasted weird.
Fried rice and brocolli mushroom tasted bland with lack of seasoning.
Worst dish is the seafood stew, prawns are not fresh and mushy. 1 of the prawn head turned black. Scallops also not fresh. Fish only few small slices. One of my family member got mild diarrhoea after the dinner, suspect could be due to the prawn or the stew.
Fried rice and brocolli mushroom tasted bland with lack of seasoning.
Worst dish is the seafood stew, prawns are not fresh and mushy. 1 of the prawn head turned black. Scallops also not fresh. Fish only few small slices. One of my family member got mild diarrhoea after the dinner, suspect could be due to the prawn or the stew.
- Friends/Family Event
- Jurong East Street 13
- 10th Feb 2024
- 1 pax
- CNY Happiness Party Bag (w/ Platter)
Xiang Catering - Chinese New Year Happiness Party Bag Review
The package is called CNY Happiness Party Bag but food items do not come in a bag. They are packed in plastic bags. Thus, the food was no longer warm as it came without a cooler bag. All items are in 6s. No extras given. Treasure Stew is like soup dish. Can be bland to some people. To me, it is healthier this way. Platter is good but all come in 6 pieces only. It would be good if a bit more is given.
LB
- Friends/Family Event
- Ang Mo Kio Street 31
- 9th Feb 2024
- 1 pax
- CNY Happiness Party Bag (w/ Platter)
Quantity and quality of the food can be improved further.
Ordered for 6 pax and quantity for items in Huat Huat 4D Abundant Platter and Sea Food stew came exactly 6 pcs per item but breaded scallop came only 5 pcs and fried spring roll was not fried till crispy at all. The prawns in Fortune Seafood Treasure Stew was mushy and the soup smelled stinky thus dare not consumed the soup. Stir-Fry Special Fragrant Spicy Chicken was not spicy at all but tasted best among all the dishes. Hope the quantity and quality of the food can be improved further in the future.
MT
- CNY
- 9th Feb 2024
- 1 pax
- CNY Happiness Party Bag (w/ Platter)
Was asked to settle the payment when it was oreali paid !!!!
Sufficient portion as listed. Generally food is of value however the prawn is not fresh at all. The prawn heads are black and the prawn meat is not edible. Texture is bad and soft.
- Friends/Family Event
- Hougang Ave 2
- 8th Feb 2024
- 20 pax
- CNY Premium Promo Menu @$32.80/pax
Budget friendly, good portion, food quality could be better.
I called to check if the delivery time can be later and was told that the delivery schedule was full hence cannot change. But when the delivery guy came, he said he was only doing 1 delivery for that day.
The set up could be better. There was table skirting but not top table cloth. The delivery guy said he usually do not provide that. Luckily I had a spare disposable table plastic, otherwise the top would expose the wooden table which would look run down.
Food portion was ok for 20 pax. In general, food tasted ok, except for the prawns. The prawns were not fresh. The meat was stuck to the shell and was mushy.
The set up could be better. There was table skirting but not top table cloth. The delivery guy said he usually do not provide that. Luckily I had a spare disposable table plastic, otherwise the top would expose the wooden table which would look run down.
Food portion was ok for 20 pax. In general, food tasted ok, except for the prawns. The prawns were not fresh. The meat was stuck to the shell and was mushy.
- Corporate/Company Event
- Mandalay Road
- 17th Feb 2023
- Mix & Match High Tea - Mini Buffet
40 mins unapologetically late
Was expecting good tastes from reviews on Foodline. However delivery was 40 mins late from "food ready by" time, and all we had was soggy, unpalatable food.
Any other event would have been over by the time the food reached.
Service was not prompt when we call in to urge, reply was "just wait" without apology.
Any other event would have been over by the time the food reached.
Service was not prompt when we call in to urge, reply was "just wait" without apology.
and revisit our site to complete the process.
Curry chicken came only like half tub. The gravy was not alot which was quite disappointing as most of the guests love to put gravy over the rice end up got to really limited themselves for the others.
I ordered Blackcurrant squash but received Barley which is fine for me. But the first few guests who took the drinks found it weird as the colour is light pink in coloured and doesn't taste like Fruit punch nor Blackcurrant which is why end up I decided to open up the cover to see and realised it was Barley.
End up my first few guests felt disgusted meaning to say the dispenser was not properly washed which resulted that the colour was Light Pink.
Photos were not taken from the first few cups as I was busy handling the guest and I just brushed them off by say maybe is fruit punch till later part and went to open up the cover.
Horrible, disgusted. Apologies to the few guests and rushed to buy drinks to replace the dispenser of drink and stop everyone from drink that.