"Delivered the wrong item"

While the online menu states black pepper pork ribs, the paper menu only has black pepper pork (deep fried) and black pepper pork chop. On noticing the difference, I changed my order to black pepper pork chop. However, the caterer delivered sweet ... More and sour pork instead. Not only was this not my selected item, this dish was the worst dish. The pork was very hard. The volume of beverage provided was too little. We ran out of the beverage very early. We also ran out of serviettes halfway through the event. After the event, I provided the caterer with my feedback but there appeared to be no effort in service recovery.

On the bright side, the fried oat prawns (cereal prawns), pandan chicken and yam paste were delicious. The pineapple rice was so-so. It used to be better when I ordered it 3 years ago.


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