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"Significant dropped in food quality"

Review of Hewtop Catering Pte Ltd by Mr Adrian Zhong

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(Verified Purchase)
Reviewed on 24th Dec 2020
More:
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Reviewed on 24th Dec 2020 Verified Purchase
3rd or 4th repeated order. Portion is still good. But, quality and taste of the food has dropped as compared to the past. There were more misses this time. The dishes in the last month displayed, in my opinion, either laziness in preparation of menu ... More and food, or signs of overwhelming orders. Frequency of processed food such as meat/fish balls, fish cake and chicken sausages has increased to about once to twice a week. Stir fried cucumber came with large thick cuts and seeds not removed at all. Some green vegetables such as Xiao bai cai came uncut and tasted smelly/bitter/pungent (signs of the vege not washed properly?). Seasonings used on fried fish slices were on the salty side. Some soups were cooked with deep fried food and this caused the entire soup to be oily. One example is shown in the photo. Overall, it was a disappointing month as dinner experience was really bad that I wasn't looking forward to dinner towards the end of the 20 days.

Hopefully Hewtop will find and address the reasons that caused such significant dropped in food quality soon.
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Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
provided by Hewtop Catering Pte Ltd
Favourite dish: stir-fry pork slices
First time ordering from merchant: No
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Soup
7294 reviews in total by past customers
A customer just ordered for 2 pax for 19th May
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