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"Poor Quality Food, Inadequate Portions,Terrible Chair Rental"

Review of Brightaste Food Pte Ltd by Mr Ben Lee

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Reviewed on 28th Nov 2025
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Reviewed on 28th Nov 2025 Verified Purchase
I am extremely dissatisfied with the overall service provided. Despite placing an order for 45 pax, the food portions were clearly insufficient. The Golden Crab Claw dish did not even contain 45 pieces, which raises serious concerns about whether ... More the portions were prepared according to what was paid for. It is completely unacceptable for guests to receive essentially one piece each in a buffet setting.

In addition, the majority of the dishes were overly salty, which significantly compromised the dining experience and reflected poor quality control in food preparation.

On top of that, we rented 20 chairs, and the condition of the chairs was shocking. Many were old, worn out, and some even broken. It was embarrassing having to serve my guests with such ugly and poorly maintained chairs, especially when we are paying for proper equipment and a presentable setup. Customers deserve better than this.

Given the price paid and the expectations set, the catering and rental service failed on multiple levels. I strongly urge the company to review their portioning accuracy, improve their food quality, and ensure that rental items are safe, presentable, and of reasonable standard. This experience was far below acceptable.
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Deluxe Asian Buffet Package 11+1 Courses @ $18.9+
provided by Brightaste Food Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Curry Chicken
495 reviews in total by past customers
A customer just ordered Tingkat
for 1 pax
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