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"Service standard has rooms for improvement"

Name: Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Brand: Hewtop Catering Pte Ltd

Review of Hewtop Catering Pte Ltd by Mr Calvin Kwa

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3.0 /5

(Verified Purchase)

Reviewed on 22nd Mar 2024

More:

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Service

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Mr Calvin Kwa
Dinner TingKat
Bukit Batok West Avenue 6
23rd Feb 2024
3 Pax

Service standard has rooms for improvement

Reviewed on 22nd Mar 2024 Verified Purchase

On 2 occasions where the food served were much smaller portions than normal. Feedback to caterer and gotten a replacement dish as caterer admitted the smaller portions were served wrongly. However, the replacement dish had also failed to deliver on ... More the first attempt, and this created a worst impression on the overall quality of service.
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