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"Don't order from this caterer"

Review of ECreative Catering Pte Ltd by Mr LA Tan

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2.0 /5
(Verified Purchase)
Reviewed on 1st Feb 2023
More:
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Service
Value
  • Mr LA Tan
  • Friends/Family Event
  • Jalan Satu
  • 24th Jan 2023
  • 35 Pax
Reviewed on 1st Feb 2023 Verified Purchase
I order cny buffer for 35 persons. Foodline informed me to contact Ecreative if I didn't recieve the confirmation the next day. I called Ecreative and the staff said will send me the invoice at the end of the day but they didn't. I called 3 times ... More and every time they failed to do what they said. Only when I called foodline to cancel the order then they send me the invoice. However, they only delivered food for 30 persons instead of 35 persons. I requested for refund of the charges for 5 persons. Foodline said eCreative will contact me within 7 days. But I didn't recieve any reply from ecreative. I am disappointed with both foodline and ecreative. As I ordered foodline through foodline, foodline failed to follow up my order and my claims.
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Majestic Reunion Menu A @$21.80/pax (with options of Yu Sheng & Platter)
provided by ECreative Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
3265 reviews in total by past customers
A customer just ordered for 20 pax for 28th Jun, 6:00PM
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