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"Customer service can be more responsive/improve for queries"

Name: Lunch/Dinner Tingkat (5 Days)
Brand: Foodcon Pte Ltd

Review of Foodcon Pte Ltd by Ms Janice Chiang

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4.0 /5

(Verified Purchase)

Reviewed on 17th Jan 2022

More:

Food

Service

Value

Ms Janice Chiang
tingkat dinner
tampines
5th Jan 2022
1 Pax

Customer service can be more responsive/improve for queries

Reviewed on 17th Jan 2022 Verified Purchase

The food still not bad in overall with the varieties in soup so far (1st time trial for 5 days though)but just that the sea coconut soup was too sweet and not so nice so will be good if can cut down the sweetness. they will add on a drink daily eg ... More like chrysanthemum etc. portion very little and will be good if slightly more. Sometimes when got further queries and need to watsapp the person in charge, its not that responsive with replies or sometimes totally no answer at all till i had to call in to check or speak to the person which i find it a hassle. hope customer service can be better improve. Menu of the week also not updated immediately online from foodline platform even though i check on Monday (beginning of the week) so i also need to watsapp the lady to get from her as well. i prefer it if this can be updated more promptly or the person can auto send over via watsapp without needing me to further prompt to get it from them every week.
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