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"Fantastic service and nice food"

Review of U FAMILY TINGKAT by Ms Koh Siew Cheng

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5.0 /5
(Verified Purchase)
Reviewed on 17th Nov 2025
More:
Food
Service
Value
  • Ms Koh siew cheng
  • For my brother who just discharged from hospital
  • Bukit Panjang Ring Road
  • 10th Nov 2025
  • 1 Pax
Fantastic service and nice food
Reviewed on 17th Nov 2025 Verified Purchase
Very responsive and helpful caterer. As my brother just discharged from hospital, Vivian from the U family has been very helpful and to adjust delivery time and put all the food in warming bag so that my brother can eat warm food everyday. Just ... More renewed my order for another week as my brother loved their food,
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Single Meal 5 Days Premium Healthy Tingkat (3 Dishes 1 Soup/ 4 Dishes)
provided by U FAMILY TINGKAT
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Evian from U FAMILY TINGKAT responded to this review
Responded on 19th Nov 2025 03:53 PM
Dear Ms Koh,

Thank you so much for your kind 5-star review and for sharing your experience with us. We are truly grateful for your trust and support 🙏❤️

We’re very happy to hear that your brother enjoyed the meals, and we’re glad ... More that adjusting the delivery time and preparing the food in a warming bag helped him eat comfortably during recovery.

Thank you also for renewing your order with us — it means a lot to our whole U Family Tingkat team. We will continue to do our best every day to serve your family with fresh, warm and comforting meals.

Wishing your brother a smooth and speedy recovery.
With gratitude,
U Family Tingkat
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FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.9/ 5 Last 6 months
Most favourite dish: Almost All Of The Dish
34 reviews in total by past customers
A customer just ordered for 30 pax for delivery on 8th Nov, 5:00PM
(Ordered 30 mins ago)
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