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"Food good but backend staff needs to buck up"

Review of ECreative Catering Pte Ltd by Ms Tan Wei Wei

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4.0 /5
(Verified Purchase)
Reviewed on 18th Dec 2018
More:
Food
Service
Value
Reviewed on 18th Dec 2018 Verified Purchase
Free delivery and free log cake were what tempted me to order from this caterer.
Ordered from foodline to deliver at 6.30pm. Received sms from foodline to wait for caterer to call for confirmation. One week passed and I had to call caterer myself ... More to confirm. The lady on the line confirmed the order with me and said the invoice will be send to my email. She said food will be delivered at 5.30pm. No changes to the menu can be made. Two weeks passed and no email received. I had to email them to chase for it.
Delivery man called on the day to ask for the food to be delivered at 4.30pm. He said they had alot of orders that day. And delivery latest at 5.30pm. I had no choice right if the food turns cold since food is halal and I cant microwave it in my oven out of respect to my malay friends.
Food wise, taste was good. Although food were lukewarm when served, it did not turn soggy especially those deep fried food. Decor of the food were in sync with the Christmas theme too. Did not expect to be given a bottle of chilli and tomato sauce too. 2 sets of cutleries, rubbish bags, disposable table cloth provided too.
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X'Mas Mini Party Set A
provided by ECreative Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: Probably

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
3749 reviews in total by past customers
A customer just ordered for 2 pax for 31st Aug
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