Jane Tan's review

Hi Customer Service,

Thank you again for accommodating our very last-minute buffet order for Mother’s Day on 10 May. We truly appreciated your team’s effort in accepting and arranging the order on such short notice, especially during a peak ... More period.

However, after the gathering, many of our family members shared feedback that the food quality was unfortunately below expectations overall, and we hope to bring this to your attention for review:

• We ordered Tropical Fruit Punch, but the drink delivered tasted more like a lime drink instead.
• The Handmade Crispy Tofu came with broccoli included. If this had been highlighted earlier, we would likely have chosen another vegetable dish to avoid duplication.
• One of the Seafood Yam Rings was overly fried and partly burnt.
• We had specifically requested for the yam paste to be less sweet, but it was still very sweet.
• The Cereal Fish Fillet seemed under-fried and lacked crispiness.
• The Braised Pork was rather hard/tough.
• For the Crispy Butter Prawn, the batter was very thick, and the prawns did not appear to have been cleaned properly. The intestines were unusually thick, dark, and very noticeable.

Overall, as this was for our Mother’s Day celebration, we were honestly quite disappointed with the food quality and experience despite appreciating your team’s effort in accommodating our last-minute order. We hope you can look into the above feedback seriously.

Thank you.
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If no expectations for the setup display than still ok. Already informed for birthday celebration yet driver still didn't bring the flower arrangement. The food tray cover was not cleaned properly too. The yam paste portion was not enough for 25pax ... More & watery, half of the guest didn't try the yam paste only the coconut liquid.
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I recently purchased a FoodLine gift card, and I couldn’t be more satisfied with the experience. The process was smooth and straightforward, making it easy to choose the perfect gift for my friends and family. The variety of food options available ... More through FoodLine is impressive, catering to all tastes and preferences. Overall, the FoodLine gift card is an excellent choice for gifting delicious meals.
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Portion are generous enough for more than 30pax. Guests like Hokkien noodle and Curry chicken. Ordered additional Duck with Sea Cucumber, not much Sea cucumber.

My guests all comment beautiful cake, was surprised when my husband pulled out tag & money came out.

Most of my guests quite like the foods, portions are enough for additional 5 headcount. Most of the food taste delicious.

Overall happy with the catering service, just that after 2 hrs the Luo Han Zhai turned spoilt & need to thrown away

Very nice decoration durian cake. The cake texture are soft & with delicious durian layer. The children enjoyed it very much. Good customer service. Appreciates Ms Yian effort to arrange delivery for my last min order 1 day before my mom birthday. ... More Thank you.
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