Calvin Kwa's review

One of the dishes, the pig trotter, always deliver with bones and skin fats and with very little meat. Have received this dish several times in this pathetic condition and hence feedback to caterer to remove this dish once and for all. For the rest ... More of the food, the quality is of acceptable at this price point.
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On one occasion, the food was delivered after 630pm and there is an NEA advice not to consume the food after 630pm. The dinner was ruined although caterer compensated for one day of dinner delivery, but the experience was negative. On the same ... More incident, the portion of the dinner was kind of smaller than usual for 3 pax. Feedback to caterer but did not get an affirmation to upkeep the quantity of dinner supplied. Overall, there is room for improvement in terms of punctuality and quantity control. Quality of food maintain at an acceptable level at this price point.
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Food quality met our expectations as usual. The delivery time is always on the dot and for this contract month, never late ever. Tried the soup package and my family members enjoy the soup much and hope to try again the following month.

As always, the quality of food is of acceptable level and the delivery is on time for this contract period. Will continue to make order for next month in view of this acceptable quality of food and service.

The overall service and food quality is of acceptable level. Delivery time is always early from the experience of the month.

The food and delivery service were up to my expectation. Todate, the food quality was at an acceptable level and the delivery time was on a consistence fashion i.e. was early or on time for this contract period. Overall, satisfy with the food and ... More delivery service.
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The food and service were up to my expectation over the last 20 days. However, on one occasion, they delivered the wrong order that came with a soup instead of the 4 dish as per my order. Although, this was compensated with one more dish the next ... More day, but the additional dish was only delivered 2 days after the incident as claimed the driver forgot to pick-up the additional dish. On another occasion, the dinner was delivered at 610pm, which was very close to the unsafe consumption cut-off time of 630pm. No compensation was made for this late delivery but only offer a verbal apology on this incident. Overall, the service can be better in terms of packing the right order for customer and on time delivery for better experience to the customer.
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This is the third month order from HewTop catering. Overall, it was an acceptable quality standard for my family. Just on one occasion, the vegetable dish was found to be sour, and taste funny as compared to any other days. The feedback was given to ... More the caterer but only receive a message apology. Perhaps the caterer should have compensated in the form of additional dish given to customer on next day delivery as what I have experienced from the other caterer when something bad happened.
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The food was up to the expectation for my family. But on one occasion, the order was sent wrongly as it delivered with 3 dishes plus one soup instead of 4 dishes. The caterer did apologize for the mistake made and I have accepted the apology and ... More hope that the mistake wouldn't repeat again. Overall, the service and food were of acceptable standard.
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First time trying out Hew Top catering service. Overall, the food quality is of acceptable for my family. The food portions are of adequate as observed over the last 20 days. I have just renewed the order for the next 20 days due to the high ... More acceptance for my family.
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