Angel Toh's review

Order a birthday cake , but in foodline system it state that the delivery charge paid for was for a specific timing, thus I ordered the cake and choose a specific timing for the cake delivery as there is no fridge at the venue to store the cake. ... More

The cake was delivery 2 hrs earlier then the state time of delivery.

Was a bit disappointed by this.

Text and inform River Ash as we have pay for $25 for the delivery charge for specific dat e& time of delivery as state on foodline website. where others cake shop / bakery was to choose a time range inside of specific timing , thus I choose river ash over the others end up it was not delivery on specific timing and River ash reply that they have state somewhere there is a range of 2 hrs for delivery can cannot delivery at my specific time as they will closed and they can control foodline display and how it is on the website.

I think Foodline needs to update the system / website to state the information correctly or will will be confused and make the wrong decision.

I would have choose a different bakery or make other decision if I know they will not delivery at the specific time. I still received SMS from Foodline that my delivery is confirm and will delivery on the specific date & time I state, thus I didnt know that the cake will not be delivery on specific time but a range of 2 hrs before.. lucky the cake was able to last in aircon room for 2 hrs , else I will have a unhappy birthday celebration with a melted cake.
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Item name plate was not given , food was average. the mini eclair looks n take like cream puff.
Food portion was more than enough but the plates given was too little, plate finish before food does. drinks run out but not the cups.

Have inform ... More to separate the floss on the pineapple rice so that it is vegetarian , but fail to do so.

sales person was good to advise to separate the food into 2 set up so guest don't have to queue up and wait for the food.
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