Brightaste Food Pte Ltd

Reviews from my guest was that the food was alright. The caterer were helpful to help make my mains meatless and vegetarian suitable, which was a great help to me.

However, caterer had delivered Orange drink to me instead of Lime Cordial as I ordered. Good thing that it was drinks that they had messed up and not food.

This is our returning visit to Brightaste and all went well and smooth!

Even on a hectic schedule, they set up and clear on time.

As Always Curry chicken is the 1st to finish.

A sidenote to Brightaste, Baby Kailan with Oyster Sauce foodline is abit bland.

Definitely will return for next event.

Im pleased with the catering services provided, the quality and quantity i.e portion of the food are decent. scheduled set up and delivery was punctual and efficient. Service crew was friendly too. Overall a pleasant experience with Brightaste! Will definitely recommend my friends for buffer/mini events!

Food portion is just nice. Taste is good especially the log cakes. Set up and clean up is simple and fast. But I didn’t get the food name card and halal cert.

Food was delivered on time. The chicken was abit dry, perhaps could be serve with a side sauce. The ham and sausages could have been better. The prawn with the cheese tasted good. The sauce for the salmon was nice too. Overall, food was not bad.

Food not fantastic. Room for improvement. Paper plates insufficient. Have to top up ourselves. Delivery staff is friendly and on time.

Bridgetaste Food having friendly and excellent service that solved my doubt. They having professional staff to set up my buffet on my event. We love their curry chicken most that finish up very fast. Will choose their catering again for my coming event.

Foodline (Ms Tracy) very friendly and assist to liaise with the vendor for any changed of food.

The vendor is also very accommodating to change to my request because some items needed to be no pork no egg.

Food portion was just right for the number of pax which is good for no waste.

Delivery guy was very friendly and helpful.

The food n service was excellent. the food tags are useful for our guests to know what food they may like to try.

While the taste of the food was generally quite ok & well received and the disposable cutlery were just enough, there were a number of lapses in the services that fell below expectation.

Arrival and Setup
The arrival time was grossly late for about 50 mins to nearly an hour, and by the time the set up was done, it was already around 25 mins past indicated event timing; claimed to be due to traffic jam.
There was no Halal Certificate displayed; some of the guests had to ask and check whether the food is Halal.
One of the tables set up was clearly slated/unbalanced, as a result, the food trays set up on the table were also clearly slated/unbalanced. While the staff assured that it was safe and the food will not topple over, it is potentially a hazard.

Food & Serving Utensils
Fried Cauliflower w Black Fungus & Shrimp: There was no shrimp in the Fried Cauliflower w Black Fungus & Shrimp dish, which is different from what is indicated & shown in the photo in the Foodline listing.
Steamed Mini Soon Kueh w Sweet Sauce: There was no sweet sauce given at all.
The food portions for the dishes were quite small too; some of the dishes had finished before all the attendees had taken the food.
The serving utensils were not totally appropriate though; it was challenging to serve the vegetables with gravy with tongs.

Collection and Clearing Up
The collection & clearing up was about 30 mins later than what was agreed.
As there was still a meeting going on in one of the rooms, I have requested for the staff to try to minimize the noise level, however the request was clearly not heeded/ignored; the staff continued to be quite rough with the food trays, causing a lot of noises.
Furthermore, the staff was careless in the clearing up & pouring away of the leftover food, resulting in spillages of the gravy on the floor; the floor had just been cleaned up & mopped after the event ended, however the floor was dirtied by the staff's careless & irresponsible actions.
Even though the other staff offered to wipe away the spillage briefly with tissue, the floor was still dirty and required another round of cleaning to clean away the grease.

Caterer apologized and offered a voucher as a token of apology after I emailed to give feedback & complain about the catering.