East West Fusion

Spaghetti: too hard
Chicken Cutlet: a bit cold
Black Pepper Smoked Duck: portion was too little, slide to one side (as seen in picture)
Chocolate Éclair: too soggy
Kampong Fried Rice: too salty
Curry Chicken With Potato: too oily
Sweet And Sour Fish: too soggy

蛮失望的
当天setup迟到，我的guest都在等着
setup完居然没有纸盘还得再等他们去买回来

食物方面真的还需要进步，麦片虾完全没味道，mee siam味道难以形容，剩下超多的，唯独curry鸡还OK

结束后收拾setup却因为辣椒袋被拖破了弄脏场地也没有清理就说要我们自己清理????????

Food was worse than those chai-fan stalls in food court. Once, we'd a dish of corn and another time, fried crab stick. Really disappointing. One of the delivery was late as well.

Caterer took a long time to confirm order. Had to call foodline to check and push caterer to acknowledge order. Food was passable, but nothing to shout about.

We ordered 10 days tingkat lunch as the elderly main ‘chef’ was recovering from eye surgery. Plus point for delivery being on time everyday. The rice turned out undercooked and hard on most days, same for most of the vegetable dishes. While acknowledged over Whatsapp, nothing else was done. One of the worst lunch menu was: canned sardines, plain & sourish tau kwa, fish tofu and a vegetable dish. I definitely wasn’t expecting canned food for tingkat delivery. There were also a lot of frozen, fried food included to the menu, like nuggets, seaweed chicken, fish cakes…not something I would recommend for balanced meal, especially for the elderly.

It was delivered on time, however there was one dish missing. The caterer was not able to send the dish over and has responded with a refund on the same day which is good.

Delivery was about 6plus 7pm. There were missed delivery but was done with replacement. Food is okay on some days and bad on some days. Some food has burnt taste. Rice has some random item in it for certain days.

Price is on higher side but not value for money.

Response is fast from the caterer. Accommodative on date change.

Tingkat arrived very early on both days, at about early 4 plus. By the time the food is consumed, it's already very cold. We did indicate no chili on our menu but on the first day, we had a dish that my child cannot consume, the Chili Tofu. At the price of $39 for 2 days, which is significantly higher than a few other trial vendors, we were expecting better quality but ended up disappointed both by the early delivery and the type of food served.

The rice is either too hard or uncooked.
Diahes are all not warm as feel like cook few hours before delivery. However, taste of food still acceptable.

NEVER AGAIN.

1. Brown rice was never given, even though I stated my requests more than twice and was given an 'ok' as a reply. My aunt is DIABETIC, and she had no choice but to have white rice FOR ALL 5 WEEKDAY LUNCHES. I wanted to complain at the 3rd consecutive day of her eating white rice, but gave up since the request fell on deaf ears. I ordered additional suitable food via food panda instead.
This is a waste of time and resources.

2. Food got from bad to worse towards the end of the week. Look at the photos and you will know. How is this worth nearly $12 per meal?

3. At the very least, food wasn't overly salty, but the caterer needs to heed more care for special requests and manage expectations if NOTHING will be done. Don't overpromise and under deliver.

4. I've ordered from them while I was staying in woodlands, and things were not like that. But now, I'm never going to order from them again. My aunt lost 2kg in a week just because the main carbs were not suitable. She is serving quarantine and cannot head out for food at all. Am very disappointed.