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Empress Porridge

4.6 / 5 (160 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*91%
Food Quality4.5 / 5
Service & Communication4.5 / 5
Value4.0 / 5

Customer Photos (81)

Reviews (160)

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160 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Sandie Fun
Ms Sandie Fun Verified Purchase
4.0 / 5

No longer premium tingkat

Food quality has deteriorated over the past few months and no longer justifies the premium pricing. Food is not so healthy now, is more salty and vegetables tend to be sour by dinner time.
Ms Sandie Fun
Ms Sandie Fun Verified Purchase
4.0 / 5

Food is more salty now

There is a wide variety of mostly Asian cuisines as menu is rotated only every 3 months. Of late, we are disappointed to find that the dishes and soups have become more salty. As another reviewer also pointed out, we get deep fried food items/processed food almost daily. Given the premium pricing, we did not expect so much of such food as they are not very healthy and tend to be high on salt content.
Ms Casey Lee
Ms Casey Lee Verified Purchase
5.0 / 5

All the food is yummy

All the dishes are great. Looking forward to the daily dinner variety. Only bad thing is, if I cancel dinner for a night, Empress Porridge does not extend the end date by another day. Instead, they do a refund.
10 days Dinner Tingkat Package
Ms Jie Lu
Ms Jie Lu Verified Purchase
4.0 / 5

Good variety of and delicious food to try.

Pro:
There are various cuisines and we looked forward to every day's delivery.
The food is in general delicious and similar to restaurant level.
Kid menus is provided for free once per week.
Customer service is responsive. We feedbacked on the portion and it was improved on the next day.

Con:
Delivery time to Beauty World is around 3:30-4pm though I asked for 6-7pm. The vegetables sometimes taste sour when we eat.
There is not much green leaves .
Portion of vegetables and meat/fish are still on the small side.
Almost everyday there is fried fishball/fish cake/Tofu. Fried food can be reduced and I'm not sure if fishball/fishcake has much nutritient and is processed food with a lot of additives.
It would be good if there's fat fish which I would expect at the price.
Sandie Fun
Sandie Fun Verified Purchase
4.0 / 5

Food is more salty now

Food has become more salty in recent weeks. Having been with this caterer for the past few months, we do see a reduction in the food quality and portions served.

Delivery Feedback

Based on 160 customer responses.

  • On time or up to 30 min early: 145 (90.6%)
  • More than 30 min early: 15 (9.4%)
  • Late: 0 (0%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 142
  • Less than 10 min early: 1
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 15
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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A customer just placed an order for delivery on 7th Nov, 3:00PM
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