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Fong Fu Food Catering

4.3 / 5 (2,634 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1771)

Reviews (2,634)

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2,634 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Joanne Kam
Joanne Kam Verified Purchase
2.0 / 5

Crazy early delivery timing

Mine is DINNER tingkat. For every single day the food arrived at 1.50pm. Yes 1.50pm... That's ridiculously early for dinner. That means the food is cook at 12pm-1pm?
It's fortunate i'm at home each time to take in the food. If we are all out working and could only reach home at 6-7pm, the food would most probably spoil in the hot weather nowadays.

I did complain to them, the person reply was ask me to put my own thermal bag outside my house so that their guy can put the food inside. Firstly wth they want to trouble me to buy my own thermal bag, secondly, that method is not safe anyways. It's because everytime i open up the plastic containers, the covers are full of water condensation. That means the food is not cool down first before they close the cover.
That is the exact recipe for bacteria growth = warm temperature and high humidity.
So that means putting them in a thermal bag would NOT help at all.
I'm never ordering from this caterer again.
Ms Amy Choy
Ms Amy Choy Verified Purchase
4.0 / 5

Average caterer

The food is averagely good for this caterer but not too fantastic. 1st time ordering as this is a new caterer on Foodline

Delivery Feedback

Based on 2,636 customer responses.

  • On time or up to 30 min early: 2,010 (76.3%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,951
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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