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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Chris
Ms Chris Verified Purchase
4.0 / 5

Hewtop has good services in delievery and customer services.

We've placed orders at Hewtop more than a year ago, and each time, the food has been excellent.

They always deliver on time, and their food comes in reasonable portions and without MSG.

They also charge a reasonable price.

Furthermore, their customer service provides prompt responses.

Every time I have a question, they always do their best to respond as soon as they can.

I'll keep buying from Hewtop as long as my mother is happy.

I've also told my friends about it, and I'm happy to hear that Hewtop is working well for them so far. I hope they are as happy as my mum.
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
4.0 / 5

Acceptable standard on food and delivery service

The food and delivery service were up to my expectation. Todate, the food quality was at an acceptable level and the delivery time was on a consistence fashion i.e. was early or on time for this contract period. Overall, satisfy with the food and delivery service.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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