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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Doreen Lay
Ms Doreen Lay Verified Purchase
4.0 / 5

Returned customer and is satisfied.

This is my continued 20 days order for tingkat with this caterer. I am satisfied with the dishes which were very much the same as before in my previous order. We are not veggie lover and we can't finish vegetables. Decided to take a break to eat foodcourt and coffee shop.
Choose one
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
4.0 / 5

An above average quality caterer for TingKat dinner delivery

This is the third month order from HewTop catering. Overall, it was an acceptable quality standard for my family. Just on one occasion, the vegetable dish was found to be sour, and taste funny as compared to any other days. The feedback was given to the caterer but only receive a message apology. Perhaps the caterer should have compensated in the form of additional dish given to customer on next day delivery as what I have experienced from the other caterer when something bad happened.
Mdm Annie Ang
Mdm Annie Ang Verified Purchase
3.0 / 5

If you are looking for cheap caterer, then you can consider

Have been ordering with this caterer for almost a year but lately the food quality has turned from good to bad. Understand from the driver that there is a change of chef and that's can be the reason causing that. Thus, i have decided to change to another caterer.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Kelvin Koh
Kelvin Koh Verified Purchase
3.0 / 5

Okok food, not too fantastic, delivery timing is not good.

Food usually arrive late, likely because I'm one of the last few to receive. States to consume food by 13:30, but food usually arrive around 13:00 or later. Once it has even arrive at 14:15, even had to contact the caterer to ask where is the delivery, no initiative to inform us.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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